PRÁCE

Customer Service Representative at Svea Bank

Welcome to work with us at Svea Inkasso, which is part of Svea Bank! A vibrant workplace with lots of energy where work is characterized by a "team spirit" and we all work together to create the best customer experience. In this role, you'll meet new questions and challenges every day, which means you're constantly developing. If you're a service-oriented person who wants your workday to include counseling, a fast pace, and lots of dynamism, this is the perfect workplace for you. About the Role As a Customer Service Representative, you'll be part of a wonderful team that daily answers a large number of phone calls from Svea Bank's customers, debtors, and authorities. The phone will be your primary work tool, and you'll handle many incoming calls of different types. You'll answer questions about debt collection, invoicing, and parking matters. With us, you get to work in a dynamic environment alongside engaged colleagues who are quick to laugh, support, and encourage each other. The position is full-time, office hours, and weekdays. We're located in bright offices at Mall of Scandinavia in Solna near public transportation options including commuter trains, light rail, buses, and the subway. Mall of Scandinavia has many shops and restaurants, and we have our own gym adjacent to the office that you can visit during lunch or before/after work. Who Are We Looking For? We're looking for you who are passionate about customer-focused work and have a genuine interest in service. It's important that you quickly understand the customer and that you have strong communication skills in both speech and writing in Swedish and English—additional languages are a plus. Beyond this, we'd like to see that you: • Are open to change and bring a positive attitude • Have good computer skills and the ability to learn new systems relatively quickly • Are interested in and want to learn more about financial solutions • Are unpretentious and roll up your sleeves when and where needed • Actively work to develop your skills and share your knowledge with others • Take responsibility for your work and find it easy to collaborate with others You enjoy working at a fast pace with many contacts, as you'll daily answer and handle a large number of phone calls and emails. It's an advantage if you have previous experience in customer service, but other work experience and the right attitude are also good prerequisites for taking on this role. About Svea Svea is a financial services group with over 2,000 employees in several European countries. With forty years of experience, we create smart administrative and financial solutions for both individuals and businesses. Svea's vision is to be a leading financial player in Europe. At Svea, there's an entrepreneurial spirit and we have a family-oriented corporate culture. Community is important to us, and we work for diversity and ensure everyone feels included and has the opportunity to make an impact. We're located in new, fresh offices in Arenastaden, Solna. Application We do not accept applications via email. If you have questions about the position, feel free to contact recruiter Fredrika Engelin at [email protected]. Selection and interviews are ongoing, so submit your application today!

Svea Bank AB
hlavní pracovní poměr
18. 8. 2026 2
PRÁCE

Norwegian-Speaking Customer Service Representative

About the Position We are seeking service-oriented and communicative customer service representatives for our client, where you will have the opportunity to work with customer service and support in the Swedish and Nordic market. In this role, you will be in contact with customers and partners, helping to resolve questions and cases in a professional and efficient manner. You will primarily work via email, phone, and chat. Responsibilities As a customer service representative, your main responsibilities will include: Handle customer cases and provide professional service Respond to inquiries via email, phone, and chat Manage internal and external communication Register and administer cases in various systems Contribute to a positive customer experience This is a full-time consultant position based in Stockholm. The assignment is initially for six months, with excellent opportunities for extension. Working hours are 08:00–17:00, and work on alternating weekends may occur. About You We are looking for someone with experience in customer service or customer support. You are comfortable communicating with different types of people and enjoy a role where you can help customers and find solutions to their questions and needs. We are looking for someone who has: Experience in customer service or support in a similar role Secondary school education Very good knowledge of Swedish and English, both spoken and written Good knowledge of Norwegian, both spoken and written Good computer and system skills We also see that you work in a structured manner and can easily handle multiple cases in parallel. You are thorough and solution-oriented while ensuring quality and a pleasant manner of interaction. Contact Information If you have questions about the position or process, please feel free to contact the responsible recruiter: Sofia Fahlén via [email protected] If you have questions regarding registration, please contact support via [email protected] NOTE - we do not accept applications via email. We look forward to receiving your application!

ADECCO SWEDEN AKTIEBOLAG
hlavní pracovní poměr
18. 8. 2026
PRÁCE

Customer Success Agent (Danish, Swedish & Finnish) for Wella

Are you passionate about customer service and looking to join an international company where collaboration, quality and continuous improvement are part of everyday work? On behalf of Wella Company, we are now looking for three Customer Success Agents to support the Nordic Customer Success team during a period of parental leave coverage. About the Company Wella Company is one of the world's leading beauty companies with iconic brands such as Wella Professionals, OPI, Clairol, Nioxin and ghd. Operating in more than 100 countries, Wella is committed to innovation, sustainable growth and delivering an exceptional customer experience. The Role As a Customer Success Agent, you will manage customer orders from order placement through delivery and invoicing while ensuring an outstanding customer experience. You will handle customer inquiries via phone and email, support promotional activities, coordinate with internal stakeholders and contribute to continuous process improvements. You will work closely with colleagues across Customer Success, Sales, Logistics and Finance in a collaborative Nordic team where no two days are the same. Your Profile For this role we are looking for someone who: - Has previous experience in customer service and order management or administration. - Is comfortable working in multiple systems simultaneously and enjoys structured administrative work. - Thrives in a fast paced environment and can prioritize effectively. - Has excellent communication skills and enjoys building relationships with both customers and colleagues. - Is proactive, detail oriented and solution focused. Experience with SAP, CRM or ERP systems, Order to Cash processes or the FMCG or retail industry is considered an advantage. Language Requirements We are recruiting for three different positions, and you should be fluent in Swedish, Danish or Finnish, depending on the role you are applying for. Professional English is required for all positions, as it is the company's business language. Additional Nordic language skills are considered a plus. Why Wella? At Wella, you will join a supportive and experienced team in an international organization with well known brands and a collaborative culture. The role offers a comprehensive onboarding program, hybrid working and the opportunity to develop within a global company. Interested? We review applications continuously, so don't hesitate to submit your application today. We look forward to hearing from you!

MultiMind Holding AB
hlavní pracovní poměr
28. 7. 2026 9 2
PRÁCE
25 000 SEK /měs

Customer Service Specialist – Full Time (Norwegian/English)

Barona is an authorized recruitment and staffing company. We offer customer service outsourcing and use the latest technology to create efficient and profitable partnerships. We offer exciting opportunities for those who want to take the next step in their career. Barona was founded in Helsinki, Finland in 1999. Today we operate in 10 countries🌏 Customer Service Specialist – (Norwegian/English) Start: Immediately or by agreement Scope: Full time 100% - working hours are office hours Monday-Friday Location: Onsite in Solna with the option to work hybrid 2 days per week Do you speak Norwegian and English fluently and are looking for a job in customer service? Then this could be the right opportunity for you! We are now looking for a Customer Service Specialist for our new team in Solna. About the Role In this role, you will provide customer service for several of our partners via phone, chat, and email. You will help customers with inquiries, provide support, and work to create a positive customer experience in every interaction. You will become part of an engaged team where service and collaboration are in focus. About You You speak and write fluent Norwegian and English You have a genuine interest in customer service You are responsible, solution-oriented, and have a positive attitude You enjoy communicating with people and working at a fast pace Meritorious but not required: Knowledge of Swedish Customer service experience We Offer The employment will begin with thorough introduction and support from experienced colleagues We have a collective agreement through Unionen and the salary range for this position is between 22,000 and 25,000 SEK per month, depending on experience Base location: the office in Solna, with the option for hybrid work after training Varied work with multiple different clients About Barona Contact Center Barona Contact Center offers you a stimulating and dynamic work environment. Barona has a collective agreement, occupational pension, and wellness allowance. You will work close to your team leader and will be offered continuous coaching and skills development. We are a close-knit group that has fun together and we actively work for an open and positive company culture. You'll have fun at work with us. Interviews are held continuously and the position may be filled before the final application deadline, so please submit your application today. Due to GDPR, we cannot accept applications via email, so apply for the position through our website. If you have any questions related to the process, please feel free to contact the responsible recruiter We warmly welcome your application! About Barona Barona is an international group with offices in 10 countries. In Sweden, we have offices in Stockholm, Gothenburg, Malmö, Falun, and Strömsund, but we deliver solutions within talent supply across the entire country. We offer our customers a visionary and future-adapted partnership and our employees exciting opportunities at all stages of their careers. Since our start in Finland in 1999, our success has been built on our entire organization being customer-oriented and challenging traditional thinking when it comes to service offerings and business development. Through our focus on innovation and digitalization, we can constantly stay at the forefront of modern recruitment. Read more here: https://barona.se/om-barona/

Barona Professionals AB
hlavní pracovní poměr
4. 8. 2026 14 2 2
PRÁCE

Customer Service Agent at Svea Bank

We are looking for someone who is skilled at meeting people in a professional and service-oriented manner, who thrives in a dynamic environment, and who wants to be part of the continued journey of developing Svea Bank's customer service function! About the role As a Customer Service Agent, your main responsibility will be to answer incoming calls from our customers. We expect you to be curious about the customer and listen for opportunities to inform them about products and services they haven't asked about. You will work in a dynamic environment with varying cases, focusing on providing customers with personal and excellent service in an efficient manner. The cases you handle can range from how to become a customer to customers wanting to change an address, so you will learn a lot about how a bank operates. There may also be some administrative tasks. Who are you? You thrive in a dynamic environment with a focus on delivering great service, and you enjoy contributing to the team's success when the pace picks up. You are positive and service-minded, with strong communication skills. It is important that you feel responsibility for your work and show great commitment, and you willingly help your colleagues. You are an experienced problem-solver with a thorough work approach, and like your colleagues, you are cheerful and positive with a strong work ethic. Experience working in customer service or customer support, or alternatively another type of service profession Comfortable using the phone as your primary work tool High school diploma Basic understanding of finance Fluent knowledge of Swedish and English. About Svea Bank Svea is a financial services group with over 2,000 employees in several European countries. With over forty years of experience, we create smart administrative and financial solutions for both individuals and businesses. The Banking Services business area provides several services designed to make our customers' lives easier, such as business loans, business accounts, and savings accounts. Through personal service and smart technology, we aim to offer the market efficient and customized solutions. Our vision is to be a leading financial player in Europe. At Svea, there is an entrepreneurial spirit and we have a family-oriented corporate culture. We are located in new and fresh facilities in Arenastaden, Solna. Welcome to join us on our continued journey! Application If you have questions about the position, feel free to contact recruiter Mira Leppänen at [email protected]. We do not accept applications via email. Selection and interviews are ongoing, and we wish to fill the position as soon as possible, so please send your application today. Welcome to apply, and good luck!

Svea Bank AB
hlavní pracovní poměr
18. 8. 2026 3
PRÁCE

Danish-Speaking Customer Service Representative

About the Position We are seeking service-oriented and communicative customer service representatives for our client, where you will have the opportunity to work with customer service and support in the Swedish and Nordic market. In this role, you will be in contact with customers and partners, helping to resolve inquiries and cases in a professional and efficient manner. You will primarily work via email, phone, and chat. Responsibilities As a customer service representative, your main duties will include: Handle customer cases and provide professional service Respond to inquiries via email, phone, and chat Manage internal and external communication Register and administer cases in various systems Contribute to a positive customer experience This is a full-time consultant position based in Stockholm. The assignment initially runs for six months, with excellent opportunities for extension. Working hours are 08:00–17:00, and work every other weekend may occur. About You We are looking for someone with experience in customer service or customer support work. You are comfortable communicating with different types of people and enjoy helping customers and finding solutions to their questions and needs. We are looking for someone with: Experience in customer service or support in a comparable role High school education Very good knowledge of Swedish and English, both spoken and written Good knowledge of Danish, both spoken and written Good computer and system skills Furthermore, we see that you work in a structured manner and can easily handle multiple cases in parallel. You are thorough and solution-oriented while ensuring quality and friendly customer interactions. Contact Information If you have questions about the position or the process, please feel free to contact the responsible recruiter: Sofia Fahlén at [email protected] For questions regarding registration, please contact support at [email protected] Please note - we do not accept applications via email. We look forward to receiving your application!

ADECCO SWEDEN AKTIEBOLAG
hlavní pracovní poměr
18. 8. 2026
PRÁCE

Customer Service Representative | Ownit | Stockholm

Are you service-oriented and enjoy helping customers? We at Manpower are now seeking engaged customer service representatives for an exciting consulting assignment with our client Ownit in Stockholm. Here you'll get the chance to work in a team with strong cohesion and contribute to high customer satisfaction. Do you want to develop within customer service and technical support at one of Sweden's largest telecom operators? Submit your application today! Location: Solna Start: August 31 Assignment duration: 6 months, with the possibility of extension or employment with client Working hours: Monday-Friday 09:00-18:00 and every fourth weekend Saturday-Sunday 10:00-14:00 About the customer service representative role As a customer service representative at Ownit, which is a product brand within Telenor, you work on assignment for one of Sweden's largest telecom operators. You become part of a team where community and collaboration are central. You handle both new and existing private customers and help them with everything from billing questions to cancellations and technical support. Unlike many other customer services, you don't transfer calls—you solve the customer's problem directly. Some upselling is included in your tasks. It's important that you're comfortable working on the phone and enjoy customer contact. Common work tasks: Provide support to private customers via phone and digital channels Handle billing questions, subscription cancellations, and technical issues Ensure high customer satisfaction through professional service Work with upselling as needed Contribute to the team's community and positive work environment Who are we looking for? We're looking for someone with experience in service who enjoys helping people. You are solution-oriented, communicative, and have a positive attitude. Previous customer service experience is a merit but not a requirement—you'll receive the competence you need during the assignment. We'd like to see that you have: Previous experience from service roles, for example retail or restaurants Good computer skills and high school diploma Ability to communicate fluently in Swedish and English Comfortable working on the phone and having many customer contacts A willingness to learn and develop within customer service and technical support The recruitment process In this recruitment process, a mandatory step is a digital chat interview. Directly after you complete your application, you'll receive an email and SMS with a link to Hubert where you'll conduct the chat interview. Background check information In accordance with our client's requirements, this recruitment includes a background check in the criminal and records register as part of the employment process. By applying for this position, you consent to us using your personal data for this purpose. The information obtained corresponds to data from the police's criminal and records register. The data is not downloaded, stored, or used for any purpose other than assessment related to this current position. Consent is voluntary and can be withdrawn at any time. Please note that valid consent is required to complete the recruitment process. How do I apply for the job? It's very simple! Apply for the job via the application button. If you have any questions, you're welcome to contact responsible recruiter Sara Nordström via email: [email protected] Please note that we do not accept applications via email! We look forward to hearing from you! Reminder before applying To allow us to review your application in the best way, we ask you to clearly describe your previous work experience. State your previous employers, your title, and the time period for each position. If you've also worked for a staffing agency previously, we'd like to know that as well. About Manpower Manpower is Sweden's leading recruitment and staffing company with tens of thousands of attractive employers across the country as our clients. With our extensive network, locally as well as globally, we can offer many exciting job opportunities that help you build your career, both short and long term. With us you can apply for full-time jobs or extra work alongside studies. We always offer a competitive salary.

Manpower Aktiebolag
hlavní pracovní poměr
24. 7. 2026 17 2 2
PRÁCE

Danish-speaking customer service employee - Stockholm

We at TP are currently looking for Danish-speaking Customer Service Representatives to join our team in Stockholm! You will be part of a team that supports customers for a well-known technology company within the financial sector. Do you thrive in service-oriented work and have a talent for customer interaction and problem-solving? Do you speak Danish fluently? Then we would love to hear from you! Start date: 28th of September What we offer you: Great internal development opportunities Staff events, activities, and fun competitions An exciting and attractive workplace with amazing colleagues and a positive work culture Health benefits, Edenred card, and other employee perks Salary in accordance with the applicable collective agreement The positions are full-time (100%) Paid training at the start of employment About the role: 📞 The position is full-time and involves handling incoming calls, where you analyze customers' issues and resolve them quickly, efficiently, and in a clear and engaging way. 💻 It is an advantage if you have experience with different software systems and thrive in a multitasking environment. ⏳ Through this role, you will have great opportunities to develop your skills in problem-solving, clear communication, goal-oriented work, and effective collaboration with colleagues – valuable experience for the future. 🏙️ You will work from our office in Stockholm. Opening hours: Monday–Friday: 08:00–17:00 We are looking for someone who: Has completed upper secondary education (high school diploma) Takes customer service seriously, enjoys interacting with customers via phone and email, and wants to make everyday life easier for others Has good IT skills Speaks and writes fluent Danish and English Swedish skills are an advantage but not a requirement As a person, you remain calm under pressure, are mature, and have a genuine interest in helping others. You possess strong empathy, allowing you to understand the customer's perspective. Exceeding customer expectations is a central part of our work, and we appreciate candidates who are motivated to go the extra mile. You thrive in an energetic work environment and see challenges as exciting opportunities. As part of the recruitment process, we conduct mandatory background checks, and a high school diploma is required. It is also a requirement that you speak fluent Danish and English, both written and spoken. As part of the process, you will complete various skills tests. Please note that recruitment is ongoing and may close before the application deadline if all positions are filled. IMPORTANT INFORMATION Once you have applied for the position, you will gain access to a digital interview with the chatbot Hubert, which takes approximately 10–15 minutes. We kindly ask you to complete the interview within 48 hours to move forward in the process. Feel free to read this article before the interview for tips and guidance: https://my.hubert.ai/advice-before-hubert-interview/da-dk The purpose of the Hubert interview is to give all candidates the opportunity to tell us more about themselves and to ensure that everyone is assessed in the same way – regardless of gender, age, or ethnicity. Fraud Warning: Teleperformance hiring managers only use @Teleperformance.com email addresses to contact you. If you receive emails from Teleperformance hiring managers from any other addresses or personal email accounts, please contact us at [email protected]

TELEPERFORMANCE NORDIC AKTIEBOLAG
na dobu neurčitou (vč. zkušební doby)
5. 8. 2026 11 2
PRÁCE

German-Speaking Customer Service Representative at Convini

Do you want to work in a dynamic environment where service, engagement, and teamwork are at the center? Are you fluent in German, Swedish, and English and passionate about creating world-class customer experiences? Then this might be the role for you! Convini is now looking for a German-speaking customer service representative who wants to become part of their wonderful and energetic customer service team! About the Role As a customer service representative at Convini, you are responsible for providing excellent service to customers and consumers. You handle incoming inquiries via email, chat, and phone and ensure that each issue is resolved efficiently, professionally, and with a personal touch. This role has a special focus on the German market, but you will also support Convini's Swedish customers and consumers. In addition to customer interactions, you will also handle other administrative and operational tasks. You will become part of a wonderful and engaged customer service team consisting of five driven and positive colleagues. Here, teamwork is essential, and the ambition is always to exceed customer expectations. In addition to your fantastic customer service colleagues, you will also work closely with many other parts of the organization to ensure the best possible customer experience. Examples of work tasks: Handling incoming inquiries via email, chat, and phone Handling customer account-related matters (B2B & B2C) Maintenance of shared office spaces (showroom, etc.) Ensuring that office supplies are ordered and available in the office We are Looking for You If You: Have completed upper secondary education Speak and write German, Swedish, and English fluently Have at least one year of experience in a customer service role or equivalent, where customer contact was a central part of the role Have good IT skills and are accustomed to working in different systems As a person, you are: Structured and responsible, with a good ability to prioritize and drive work forward Service-oriented and unpretentious, with a strong will and ambition to deliver fantastic customer and consumer experiences A positive, communicative, and relationship-building team player who helps where needed Initiative-taking, solution-oriented, and confident in challenging existing work methods and contributing to development in a dynamic and entrepreneurial environment Other Information Desired start after summer Full-time (8-17), permanent position with an initial probationary period of 6 months Location at the headquarters in Solna (Frösundavik), with the possibility of some remote work Since you will be serving both Swedish and German customers, work may occur on certain Swedish holidays, depending on differences in holidays between the countries. We therefore seek someone with a flexible attitude. Application In this recruitment process, Convini is working with Jurek Recruitment & Consulting and you apply for the position via the announcement on Jurek's website by clicking the "Apply Now" button, uploading your CV, and answering a few questions. We look forward to receiving your application as soon as possible, as selection and interviews will take place on an ongoing basis. Due to GDPR, we cannot accept applications via email. If you have any questions about the position, please feel free to contact the responsible recruitment consultants Cecilia Strååt at [email protected] or Hedda Grenlöv at [email protected]. We warmly welcome your application! About Convini Convini is the original and Europe's leading full-service provider of smart, unmanned meal shops and coffee solutions in the workplace – delicious, simple, and convenient. They install, deliver, and maintain the equipment, while also offering full-scale service with baristas on-site. Since its founding in 1995, they have grown from Stockholm, Gothenburg, and Malmö to also now operate in Berlin, Düsseldorf, Cologne, Essen, and Hamburg. Convini's solutions make work days more energized for hundreds of thousands of employees every day, and the range is constantly renewed with well-known brands and exciting new products. Convini delivers quality in every detail and always puts the customer's needs first. They take responsibility, dare to try new things, and see opportunities where others see obstacles. Here creativity and bold ideas are encouraged – and we learn as much from successes as from mistakes. At Convini, they believe in growing together. Through openness, consideration, and a good dose of joy, strong relationships are built and a work environment where people enjoy themselves, develop, and can truly make an impact. Do you want to be part of creating the future Convini – where curiosity is the spark that makes a difference? We warmly welcome your application! Jurek is a specialized partner in recruitment and staffing that helps companies find the right talent in Finance, Legal & Compliance, Banking & Insurance, HR, and Business Support. Our experienced team combines industry expertise with a strong network to create accurate and sustainable matches. We work long-term, personally, and with high quality to create the best possible experience for both customers and candidates.

Jurek Recruitment & Consulting AB
hlavní pracovní poměr
21. 6. 2026 16 3 1
PRÁCE

Customer Service Representative - Solna

We are looking for a customer service representative for our client in Solna Part-time at a minimum of 60%, starting Monday, August 24 with two weeks of full-time introductory training. About the Role You will be the company's contact person for customers and drivers. Via phone, chat, and email, you help people get their deliveries. The goal is to solve the issue on first contact. Your responsibilities: answer and resolve inquiries from customers and drivers via phone, chat, and email follow up on deliveries and requests until they are resolved use customer data to stay ahead and proactively solve problems work according to established processes, service levels, and quality requirements Working Hours and Scope Shift work scheduled between 08:00 and 22:30, Monday–Sunday – day, evening, and weekend shifts according to schedule Scope: minimum 60% of full-time The first two weeks (starting August 24) are full-time introductory training – you need to be fully available during this period Requirements High school diploma with passing grades in Swedish and English 5 – you communicate fluently in both languages, spoken and written Experience from a service profession Typing speed of at least 35 correctly spelled words per minute – a typing test is part of the recruitment process August 24 – September 4: full-time introductory training September 7 – November 20: regular part-time schedule, minimum 60% of full-time November 23, 2026 – January 10, 2027: peak season with increased hours. After that: regular part-time schedule, minimum 60% Meritorious Previous experience with customer service via phone, chat, or email Familiarity with case management systems Other This is a staffing assignment on a part-time basis (minimum 60%) through Miljonbemanning. Great emphasis is placed on personal suitability, reliability, and good attendance – references will be checked. Final interviews will be held at the client company's location. We only accept applications through our website. We want your application as soon as possible – selection and interviews are ongoing and the positions may be filled before the final application deadline. If you have any questions, feel free to contact us at [email protected] About Miljonbemanning We are an innovative staffing and skills development company whose mission is to actively work for an inclusive labor market where everyone is judged on equal terms and given the same opportunities. Therefore, our company culture is characterized by diversity, respect, dignity, and above all integrity. Through our passion for human learning and development potential and the labor market's potential for change and growth, we help create the right conditions for our consultants to realize their dreams and for our client companies to achieve their goals. We search where no one else searches; you are warmly welcome to apply to Miljonbemanning. Open to Everyone We focus on your skills, not your other circumstances. We are open to adapting the role or workplace to your needs.

Miljonbemanning AB
hlavní pracovní poměr
15. 8. 2026 3 3 2
PRÁCE

Customer Service Representative | Vimla | Solna

Are you a calm and responsible person who thrives in a role focused on service and quality? We at Manpower are now seeking a customer service representative for an extended assignment at Vimla, a well-known and customer-focused telecom company with offices in Solna. Here you will work in a modern customer service function where communication takes place primarily through chat and email. Do you want to develop your career in customer service at Vimla? We warmly welcome your application! Location: Solna (hybrid - 1-2 days remote/week) Start: ASAP Assignment Length: Consulting assignment of 6 months initially, with possibility of extension Scope: Full-time 100%, Monday-Friday 08:00-17:00 About the customer service representative role As a customer service representative at Manpower, you work on assignment at Vimla, a telecom company with a strong focus on simplicity, transparency, and excellent customer experience. Your main responsibility is to handle incoming customer inquiries via chat and email. Communication takes place primarily in writing, which places high demands on clarity, language, and structure. When needed, outgoing calls may also occur, but the role is not purely phone-based and contains no sales. The work is administrative and service-oriented and suits you who appreciate order, quality, and a calm work pace. Examples of work tasks: Respond to and handle customer inquiries via chat and email Ensure correct and professional written communication Follow up on cases and document in internal systems When necessary, contact customers by phone Perform administrative office work related to customer inquiries Who we are looking for You are someone who listens, finds solutions, and makes others feel seen - even when the pace varies. In short: you are passionate about service and communication, and you want to make a difference for people - every day. We are looking for someone who is stable, responsible, and thrives in a role where written communication is the focus. You work in a structured way, collaborate easily, and feel confident working independently after an introduction. We see that you have: Fluent Swedish in speech and writing Good knowledge of English Very good written ability in both Swedish and English (A writing test will be included as part of the selection process) Ability to work full-time and be available during the period May-August Ability to work calmly and methodically even with higher case volume Meriting: Experience with customer service via chat and email Experience from call centers or other service-intensive environments Experience from customer service in telecom or similar industry Recruitment Process In this recruitment process, a mandatory step is a digital chat interview. Immediately after you have completed your application, you will receive an email and SMS with a link to Hubert where you will perform the chat interview. Background Check Information In accordance with our customers' requirements, this recruitment includes a background check in the criminal and penalty register as part of the hiring process. By applying for the position, you consent to us using your personal information for this purpose. The information obtained corresponds to information from the police's criminal and penalty register. The data is not downloaded, stored, or used only for assessment related to the current position. Consent is voluntary and can be withdrawn at any time. Note that valid consent is required to complete the recruitment process. About Vimla Vimla is not like other mobile operators. Yes, we are owned by Telenor. But the drive? It comes from our users - and from us who work here. We believe in "everything gets better if you do it together," and it shows in the culture: rapid change, smart solutions, high pace when needed, and a warm sense of community. We are a small team that thinks big and does it with a positive, curious, and inclusive energy. How to apply It's very simple! Apply for the job via the application button. If you have any questions, you are welcome to contact the responsible recruiter Sara Nordström via email: [email protected] Please note that we do not accept applications via email! We look forward to hearing from you! About Manpower: Manpower is Sweden's leading recruitment and staffing company with tens of thousands of attractive employers across the country as our customers. With our extensive network, both locally and globally, we can offer many exciting job openings that help you build your career, both in the short and long term. With us, you can apply for full-time jobs or part-time work alongside your studies. Application: We warmly welcome your application by registering your CV; selection takes place on an ongoing basis. Please note that we do not accept applications via email.

Manpower Aktiebolag
hlavní pracovní poměr
15. 8. 2026 5 3 2
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