Receptionist - 60%
Kosta Boda Art Hotel is seeking a dedicated receptionist to join our team!
Kosta Boda Art Hotel is a unique design hotel where color, form, glass, and experiences are at the center. The hotel is located in the heart of the Glass Kingdom and features 102 rooms, 11 conference and group rooms, two restaurants – Linnéa Art and Brasserie 1742 – our unique Glasbar, and a complete SPA department.
For us, people make the difference. Together, we create memorable experiences for our guests with passion, pride, and commitment. Kosta Boda Art Hotel is a wholly-owned subsidiary of New Wave Group AB.
About the Position
We are now seeking a receptionist at 60% who will work both at our main reception and at the SPA reception.
As a receptionist, you are one of our most important contact points with guests. You welcome our guests, assist them during their stay, and ensure they receive professional, personal, and warm service from arrival to departure.
The role is varied and suits you if you enjoy working with people, like solving problems, and appreciate a workday where no two days are the same.
Responsibilities
In your role as receptionist, you will, among other things:
welcome and check in and check out our guests
manage bookings and booking requests
provide information about the hotel, SPA, restaurants, and activities
handle payments and other reception-related administrative tasks
answer questions via phone, email, and in person
work at both the main reception and SPA reception
ensure that our guests receive personalized and professional service
collaborate with other departments at the hotel to create the best possible guest experience
handle and resolve various situations that may arise during a guest's stay.
Who Are You?
We seek someone who is positive, service-oriented, flexible, and takes initiative, and who enjoys working collaboratively with others.
You love meeting people and have a natural sense for service and hospitality. You are confident in guest interactions, communicate easily, and stay calm even when the pace is high.
We would like to see that you have:
previous experience in reception, hotels, SPA, or similar service roles
experience working with bookings and guest service
good computer skills
knowledge of Visbook is a plus
strong skills in Swedish and English, both spoken and written
education in hotel management, tourism, or service is a plus.
Above all, we seek someone who wants to go the extra mile, takes responsibility, and contributes to a positive atmosphere in the team.
What We Offer
With us, you will have a varied and social role in a unique hotel environment where you get the opportunity to work with both hotel guests and SPA visitors.
You will become part of a dedicated team where we help each other across departmental boundaries and work together to create memorable experiences for our guests.
The position is a permanent employment at 60%. Working hours include weekdays, evenings, and weekends.
We look forward to welcoming our new colleague!
Send your application today to
[email protected]
Mark your application with "Receptionist 60%".
Questions About the Position?
Contact:
Jenny Johansson
Operations Manager
[email protected]
Tel. +46 (0)478-348 30
Kosta Food & Beverage AB
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