Temporary Service Administrator

Description:

Business Description Are you looking for a meaningful and development-oriented role where your work makes a real difference for the residents, visitors, and staff of the municipality every day? Do you want to work in a stimulating environment with a focus on service and customer relations, openness, participation, and community benefit? Gällivare Municipality is now seeking an engaged temporary staff member for the municipality's service center to work at the reception and switchboard. The position belongs to the Growth and Attractiveness Department, which is part of the Support and Development Administration. The position is located in the Service Center, a unit that includes reception and switchboard, facilities management, and mail handling. At the Service Center, you will be part of an engaged team where service and customer relations are always the focus. We believe in the power of collaboration, and we work closely together to fulfill our shared mission and goals. Work Tasks Reception and switchboard staff are often the first point of contact with the municipality and must ensure that matters are directed correctly and handled efficiently. Providing professional and welcoming service to the municipality's residents, business owners, visitors, and staff is a central part of the work. Main responsibilities: Welcome and direct visitors to the correct department, division, or individual within the municipality. Answer and manage the municipality's switchboard, assess and route incoming calls correctly within the municipality. Provide quick, clear, and correct basic information about the municipality's operations, hours, and services. Manage and distribute keys and access cards. Stay updated on current events in the municipality. Handle and perform simple administrative tasks. Maintain a safe and representative environment in the reception and waiting area. Qualifications We are looking for someone who: Has completed upper secondary school, preferably with a focus on administration, service, communication, or equivalent. Has good computer skills, e.g., email and Office applications. Has very good ability to express yourself in Swedish, both orally and in writing. It is advantageous if you have documented experience in service work, for example customer service, reception, or switchboard, preferably from public administration. It is advantageous if you have worked with the Telia Touch Point tool used in the municipality's switchboard. To succeed in the role, you are: Service-oriented and helpful: you enjoy meeting people and have a genuine interest in helping others. Communicative: you are clear, pedagogical, and express yourself easily. Responsible: you follow applicable procedures, take ownership of your work tasks, and ensure that visitors and callers receive quick and correct assistance. Quality-conscious: you work carefully, strive for the highest possible service quality in every individual interaction, and work with continuous improvements. A person who enjoys working both independently and as part of a team and actively contributes to a good working environment at the workplace. Great emphasis is placed on personal suitability. Within the framework of the national minority language law, Gällivare Municipality is the administrative municipality for Sámi, Meänkieli, and Finnish. Knowledge of any of these languages is advantageous when applying for employment in Gällivare Municipality. Gällivare Municipality offers you: Wellness benefits in the form of strength training/group training/Dundret Wellness hour Access to the workplace's Trivselpeng (wellness allowance) Membership in GKFF (Gällivare Municipality's recreation association) You can read more here: https://gallivare.se/jobb-och-foretagande/jobb-praktik-och-ideellt-arbete- Working Hours/Duration Full-time, fixed-term employment, temporary position until 2026-11-30. Salary Monthly salary. We apply individual salary setting. Please indicate a salary expectation in your application. Start Date/Application Please include a CV with your application. Original documents will be submitted upon request. Interviews may be conducted on a rolling basis. Start date: As soon as possible, by agreement. Application deadline: 2026-08-09. Additional Information Department Manager Anna Yngström, 0970–818092. Trade Union Representatives Vision, [email protected] Kommunal, [email protected]Business Description Are you looking for a meaningful and development-oriented role where your work makes a real difference for the residents, visitors, and staff of the municipality every day? Do you want to work in a stimulating environment with a focus on service and customer relations, openness, participation, and community benefit? Gällivare Municipality is now seeking an engaged temporary staff member for the municipality's service center to work at the reception and switchboard. The position belongs to the Growth and Attractiveness Department, which is part of the Support and…

Overview

Type

job

Status

active

Visibility

public

City

Gällivare

GPS

67.1504595, 20.6136595copyopen in

Email

Show email

Views

5

Published

7. 7. 2026

Edited

22. 7. 2026

Specifications