We're Looking for Our Next Star in the Office!

Klara Städ AB · Full-time

BORLÄNGE, Sweden

Administrative Supervisor / Customer Service Representative for Growing Cleaning Company Do you want to help create first-class service and contribute to satisfied customers every day? We're now looking for a driven and dedicated administrative supervisor/specialist for our cleaning company. About the Role In this key position, you'll work closely with both customers and staff, ensuring that daily operations run smoothly. You're the linchpin that guarantees high quality, excellent service, and efficient processes. Responsibilities Customer management and ongoing customer contact Customer service and case handling Scheduling and staff planning Quote management and follow-up Handling employee matters Sales and upselling Customer visits and quality assurance We're Looking for Someone Who: Is forward-thinking, positive, and has a solution-oriented approach Has strong planning and organizational skills Is thorough with follow-up and feedback Understand the importance of staying ahead of the customer to deliver the best possible service Has excellent communication skills, both verbal and written Thrives in a role with many contact points and a fast pace Requirements: Driver's license (category B) Meritorious: Experience from the cleaning industry Good computer skills and preferably experience with similar systems We Offer A varied and developmental role Opportunity to influence and improve work methods An engaged team and good work environment Opportunity to grow together with the company