Every year, the Swedish Social Insurance Agency makes 21 million decisions that affect people's lives and society as a whole. We distribute approximately 260 billion kronor annually. We manage taxpayers' money. It is a great responsibility. That is why we carefully review each case, follow laws and regulations, inform and guide, care, and show consideration. It is a job for you who want to take responsibility. Welcome to the Swedish Social Insurance Agency.
General Claims Processing Support manages and develops the Swedish Social Insurance Agency's general claims processing system in collaboration with operations, IT, and related functions such as self-service, operational architecture, and production systems.
Business Development, Analysis, and Internal Collaboration
As a business development manager, you are responsible for driving and supporting customer-oriented business development that contributes to realizing the Swedish Social Insurance Agency's vision and mission. You also have a responsibility to identify development needs and convert these into concrete activities.
The position involves monitoring and staying well-informed about current societal developments relevant to the Swedish Social Insurance Agency and analyzing potential consequences for operations based on this. The work also includes participating in various networks and, among other things, taking part in preparations and business planning. The position involves handling classified information, which requires high standards for proper handling. Therefore, it is important that you, as someone who will work for us, have strong security awareness.
It is a job for you who want to take responsibility.
We are looking for you who
have a university degree or experience and qualifications that can be tested as equivalent
have several years of experience working in the relevant operational area and/or business development
have excellent knowledge of change and development processes
have good knowledge of project management and various forms of collaboration
act on your own initiative and take responsibility for achieving good results
have the ability to build a useful network
can understand and analyze complex issues
come up with innovative ideas and solutions that promote development
work effectively with others to achieve common goals
have good communication skills, both verbal and written.
It is meritorious if you
have experience working in the relevant operational area
have experience with agile working methods
have experience working as a product owner
have experience working in a large public organization
have worked with digitalization and automation.
We place great emphasis on your personal qualities.
Other Information
1 position, permanent, full-time, with start date by agreement. A probationary period may be applicable. Certain positions with us involve participation in security-sensitive activities. To be employed in such a position, a passed security clearance according to the Security Protection Act (2018:585) is required.
In accordance with the Swedish Social Insurance Agency's security guidelines, background checks are conducted in this recruitment. Opportunities for remote work are available if the work allows. In this recruitment, occupational psychological tests may be used as part of the selection process. Work location: Stockholm.
Want to know more about the Swedish Social Insurance Agency as an employer? Visit https://www.forsakringskassan.se/om-forsakringskassan/jobba-hos-oss
Contact Persons
Manager: Marie-Louise Nähl 010- 111 52 62 (for questions about the position). HR Specialist: Carolina Ramén, [email protected] 010-113 44 08, (for questions about the recruitment process). ST: Daniel Källström, 010- 119 61 29, Saco-S: Elsy Lindman, 010- 113 71 00, Seko: Johanna Grundström, 010- 115 30 44.
Application
Welcome to submit your application by August 14, 2026. When you apply, please attach your CV. We do not use personal letters in our recruitment process; instead, you will answer a number of selection questions relevant to the position. Upload your diplomas, grades, and certificates with your application.
If you have protected personal information or do not have access to Bank-ID, call the HR specialist named in the advertisement, and you will receive help submitting your application.
In everything we do, we shall act based on the principle of equal human worth, legal certainty, and good service.Every year, the Swedish Social Insurance Agency makes 21 million decisions that affect people's lives and society as a whole. We distribute approximately 260 billion kronor annually. We manage taxpayers' money. It is a great responsibility. That is why we carefully review each case, follow laws and regulations, inform and guide, care, and show consideration. It is a job for you who want to take responsibility. Welcome to the Swedish Social Insurance Agency.
General Claims Processing Support manages and develops the Swedish Social Insurance Agency's general claims processing system in…