Operations Manager/Director for Akademi NÄRA in Helsingborg

Akademi NÄRA is seeking a confident, engaged, and driven Operations Manager/Director for our Supported Housing facility in Helsingborg. As Operations Manager/Director, you will have a central and significant role in leading and developing our operation with approximately 80 supported apartments. You will have overall responsibility for operations, quality, safety, and development, and will be an important driving force in the facility's continued development. You will lead and engage employees, create structure, and ensure that we maintain high quality and work in compliance with legislation, requirements, and applicable framework agreements. With us, you will have considerable scope to make an impact, develop the operation, and make a real difference – both for our employees and for the people we serve. Areas of Responsibility • Lead and drive the operation with overall responsibility for daily operations, quality, safety, staffing, and competence. • Manage the client process – from admission and suitability assessment to implementation plans, documentation, monitoring, and development. • Ensure quality and regulatory compliance according to legislation, requirements, permits, framework agreements, and operational procedures, including internal audits, risk assessments, and incident management. • Manage cooperation and reporting to social services, contracting authorities, and other stakeholders, as well as keep the facility's information current in the procurement system. • Ensure safety and preparedness through effective security work, on-call coverage, and crisis management. • Develop the operation and employees through active work on work environment, human resources, procedures, and operational development in collaboration with management. • Be the operation's clear contact and liaison between management, employees, clients, and external contracting authorities, and participate in audits and follow-ups. Relevant Background • Relevant post-secondary education of at least 180 credits (120 points) with a focus on social work, social pedagogy, or behavioral science, for example social worker, social pedagogue, or behavioral scientist. Other education may be assessed as equivalent and relevant for the operation. • At least three years of documented full-time professional experience in social work or equivalent work, with experience of one of the target groups the operation serves. • Experience working in supported housing, residential care facilities, social services, or similar operations. Personal Qualities • You are a confident, clear, and engaged leader. • You are structured, solution-oriented, and decisive. • You have strong communication and relationship-building skills. • You have high integrity and a strong focus on quality. Contact Information and Application This is a permanent position based in Helsingborg. If you have questions about the position or the recruitment process, please feel free to contact our HR manager: Matea Susa via email: [email protected] We look forward to your application! You can learn more about us on our website: www.akademinara.se

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