Operations Analyst for the Prison Service Register within Correctional Facilities and Detention Centers

About the Swedish Prison and Probation Service The Swedish Prison and Probation Service is growing – we are building new facilities, renovating, and expanding, and we are now recruiting additional staff members. Our most important goal is to reduce recidivism – to break the cycle of crime. When we succeed, society becomes safer and more secure for everyone. We are the authority responsible for correctional facilities, probation services, detention centers, and client transport. The Operations Support and Analysis Division is tasked with developing and managing the Prison Service's client administration systems for probation, detention, and correctional facilities so that they support client-centered work and provide functional system support for users, while also meeting the information needs of internal and external stakeholders with quality-assured data. Job Description We would appreciate if you have solid experience with client administration tasks in the Prison Service's core operations, particularly within correctional facilities and detention centers. We also believe you feel confident explaining to others how the execution of sentences works, where you have worked or previously worked. As an Operations Analyst, you will have the opportunity to use your prison service experience and knowledge to develop system support – and assist employees who use these systems in their work. The role involves participating in various development projects where you, together with colleagues, analyze the organization's needs, translate these into requirements, and conduct tests to ensure that the system support meets expectations during development and change initiatives. The position is located at the Prison Service's headquarters in Norrköping within the National Department for Content and Development, with the possibility of being placed at the regional office in Stockholm or Malmö. Qualifications We are looking for someone who works well with other people and relates to them in a responsive and flexible manner. You take responsibility for your tasks, structure your own approach, and drive your processes forward. You work well with complex issues and can manage large amounts of information. In your work, you are thorough and conscious of quality standards. For us, it is important that you share the Prison Service's fundamental values of a humane view of humanity, respect for the individual, and belief in people's willingness and ability to develop. You are also aware of and understand how background, culture, and group affiliation affect you and others. Furthermore, your approach is expected to contribute to everyone being treated equally. We place great importance on personal suitability. We are looking for you who have: Higher education or other post-secondary education combined with experience that the Prison Service considers relevant for the position Several years of experience working within the Prison Service Experience from work within the Prison Service's core operations Experience of having worked in depth with several of the Prison Register's different subsystems and understand their function Very good ability to express yourself well in speech and writing in Swedish Good knowledge of MS-Office It is also meritorious to have: Led and driven projects or assignments Worked with cross-agency issues within the justice system Managed system support, procedures, and/or governing documents Experience with process mapping Experience in delivering training Experience in developing operational requirements Very good knowledge of the sentencing process, the sanctions system, and prison service legislation. Other Information The Prison Service has chosen to remove the cover letter and replaced it with selection questions that are relevant for the position. Your answers to the selection questions and your CV form the basis for whether you are qualified to proceed in the process. To be eligible for employment within the Prison Service, you must meet high standards regarding suitability, judgment, security and confidentiality awareness, and compliance with applicable laws. This means you stand up for democratic values and the state values that apply to the Prison Service's operations. Certain positions are classified in security class, and a security vetting with background checks will be conducted before an employment decision is made. For certain classified positions, Swedish citizenship is required. The Prison Service welcomes applicants with diverse backgrounds and experiences. Read more about security vetting here: https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/sakerhetsprovning-vid-rekrytering/ The position may involve civil contingency placement within the Prison Service. Read more about civil contingency placement here: https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/krigsplacering/ Individual salary negotiation applies. A probationary period may be applied. The Prison Service strives for balanced gender distribution and increased diversity. To submit your application, click on the application link in the advertisement. Questions about how to apply and upload your CV should be directed to Varbi. Questions about specific jobs will be answered by the contact person specified in the advertisement. We kindly but firmly decline direct contact from staffing and recruitment companies and sellers of recruitment advertisements. The Prison Service has existing procurement agreements.

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