Business Analyst - Electronic Monitoring System Support

About the Swedish Prison and Probation Service The Swedish Prison and Probation Service is growing – we are building new facilities, renovating, and expanding, and we are now seeking more employees. Our most important goal is to reduce recidivism – to break the cycle of crime. When we succeed, society becomes safer and more secure for everyone. We are the authority responsible for prisons, probation services, remand centers, and inmate transport. The Operations Support and Analysis Section has the mission to collaborate with the Authority's IT department to develop and maintain the Swedish Prison and Probation Service's client administration systems for probation, remand, and prison. The client administration systems shall support client-focused work and provide functional system support for users, as well as meet the information needs of internal and external stakeholders through quality-assured information. Job Description In your role as a Business Analyst, you will apply your experience and knowledge to work with client administration system support for electronic monitoring and assist staff members who use it in their work. The work involves participating in various development projects where you, together with colleagues, gather and analyze operational needs and translate these into system requirements, as well as conduct testing to ensure that the system support meets expectations in connection with development and change. Based on competence and needs, work with other system support may also become relevant. The position is located at the Swedish Prison and Probation Service headquarters in Norrköping within the National Department for Operational Content. Qualifications We are looking for someone who is driven and collaborates well with others, has the will and ability to help, and is accommodating in your interactions. In your work, you readily adapt to changed circumstances and can quickly shift your perspective and approach. Furthermore, you take responsibility for your tasks, structure your approach independently, and drive your processes forward. You are thorough and well aware of goals and quality standards, and you work well with complex issues. You possess the ability to analyze and break down problems in order to work focused to find solutions. For us, it is important that you share the Swedish Prison and Probation Service's core values of a humane view of people, respect for the individual, and belief in people's will and ability to develop. You are also aware of and understand how background, culture, and group affiliation affect both you and others. Furthermore, through your approach, you are expected to contribute to everyone being treated equally. We place great emphasis on personal suitability. We are looking for someone who has: Academic degree/higher education or other education combined with work experience that the Swedish Prison and Probation Service deems relevant Experience working within probation services Experience working in depth with the electronic monitoring system and good understanding of the system's functions Very strong ability to express yourself clearly in speech and writing in Swedish Good knowledge of Microsoft Office It is also advantageous to have: Experience with system support requirements specification Education in project management (PPS) Worked as a probation officer with the electronic monitoring system support Experience working according to the pm3 administration model Experience leading and driving projects and assignments Experience with process mapping Experience managing system support Very strong ability to train others, individually and in groups Other Information The Swedish Prison and Probation Service has chosen to remove the personal letter and replaced it with selection questions relevant to the position. Your answers to the selection questions and CV will form the basis for whether you are qualified to proceed in the process. To be eligible for employment with the Swedish Prison and Probation Service, you must meet high standards regarding suitability, judgment, security and confidentiality awareness, and comply with applicable laws. This means you stand up for democratic values and the public sector values that apply to the Swedish Prison and Probation Service's operations. Certain positions are classified as security-sensitive, and a security vetting with background check will be conducted before an employment decision is made. For certain security-sensitive positions, Swedish citizenship is required. The Swedish Prison and Probation Service welcomes applicants with different backgrounds and experiences. Read more about security vetting here: https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/sakerhetsprovning-vid-rekrytering/ The position may involve civil contingency placement at the Swedish Prison and Probation Service. Read more about civil contingency placement here: https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/krigsplacering/ Individual salary determination applies. A probationary period may be applied. The Swedish Prison and Probation Service strives for equal gender distribution and increased diversity. To submit your application, click on the application link in the job posting. Questions about how to apply and upload your CV should be directed directly to Varbi. Questions about specific positions will be answered by the contact person indicated in the posting. We kindly but firmly decline direct contact from staffing and recruitment companies as well as sellers of job advertisements. The Swedish Prison and Probation Service has contracted agreements.

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