Mission Manager in Personal Assistance in Gothenburg

We are growing and want to expand our team at Olivia assistans, and we're looking for someone who wants to make each individual life richer, every day. We're seeking someone motivated by working with people, quality, development, and whose passion is for care and support. As a Mission Manager with us, you have an important role in creating safe and high-quality personal assistance for our customers. You are responsible for the overall management of your assistance assignments and work closely with both customers, assistants, and various partners to ensure daily operations run smoothly. In this role, you combine leadership, structure, and consideration. You are a support for your team members while ensuring that quality, work environment, and customer satisfaction remain at a high level. You have many contact points – both internally with our support functions and externally with organizations such as Försäkringskassan, municipalities, and labor organizations. Your responsibilities include: Quality work and documentation Budget and financial monitoring Personnel responsibility for assistants in your assignments Work environment initiatives and support with personnel matters Customer responsibility with a focus on creating safe and long-term relationships and ensuring that the customer's needs and wishes are met. We're looking for someone who enjoys taking responsibility and leading others in a safe and engaged manner. You enjoy meeting people, building relationships, and finding solutions even when the pace is high. We believe you'll thrive in this role if you: Are social, attentive, and service-oriented Communicate clearly and pedagogically Can work independently but also collaborate well with others Are organized and good at planning Have calm and can make confident decisions even in stressful situations Have a basic understanding of economics and budget work Requirements: Relevant education in, for example, health care and social services, social work, behavioral science, or HR Previous experience with leadership or personnel responsibility Good administrative skills and experience with documentation Very good Swedish in speech and writing B driver's license It is a particular advantage if you have previously worked in personal assistance or other LSS activities. More about the position: Location: Gothenburg Scope: Full-time, Monday–Friday Travel is included in the position and some evening meetings and customer activities may occur. We apply a probationary employment period. Start date is preferably immediately. Interviews are held continuously and the position may be filled before the final application deadline. Questions and more about the recruitment If you have questions about the position, you are welcome to contact the recruiting manager via email: Camilla Bengtsdotter, Operational Manager [email protected] Personality tests as a complement to your application During the recruitment process, personality tests are conducted as part of our selection process. Tests make the selection process more accurate and fair for you as a job applicant with us and relate back to what is relevant for the position. We may conduct background checks in this recruitment. A prerequisite for starting employment with us is that you as an applicant can present a valid ID document, submit a personal certificate, and any documents that certify your right to work in Sweden. About us Olivia is one of the larger private providers of personal assistance in Sweden and is part of Team Olivia. We offer care and rehabilitation services and have local offices in Uppsala, Stockholm, Växjö, and Gothenburg. Our goal is to offer the best care in a thoughtful and engaged manner. Feel free to read more about us here: www.oliviapersonligassistans.se Part of Team Olivia Olivia is part of the Team Olivia group. Team Olivia has developed into a leading care company with established companies under local brands with operations in Sweden and Denmark. Read more about Team Olivia here: www.teamolivia.se

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