Description:
Make a difference. Every day. Skåne's growth depends on everyone who lives here being able to travel to and from work, studies, or leisure activities in a sustainable way regardless of where they live in the region. Service trips are part of public transportation and refer to mobility services and medical transportation provided using service vehicles. With service trips, we want it to be easy to travel throughout Skåne, and for Skånetrafiken it is central that customers with functional variation have quality of life throughout their lives. Currently, we conduct approximately 6,700 trips every day where we should offer our customers a simple, safe, and accessible journey to their medical appointments, work, or leisure activity. Service trips currently consist of approximately 130 employees, and within the business area there are units for mobility services, medical transportation, business, customer-facing services, booking reception, and traffic management. The main task of traffic management is to create efficient and proactive traffic management that anticipates delays and takes action so that the customer feels safe with their journey. Our goal is to create the world's best travel experience for our customers. You will work in our new, beautiful offices at our headquarters in Hässleholm. You can travel there easily by train in 20 minutes from Älmhult and Kristianstad, 30 minutes from Lund, 45 minutes from Malmö, and one hour from Helsingborg. 6 position(s). WORK DUTIES We now have the opportunity to welcome six new traffic managers to our team! The positions consist of two permanent positions and four temporary assignments running from September 2026 to September 2027. At our traffic management office, no two days are alike, and the role of traffic manager is therefore a position for someone who enjoys variety, thrives in a fast-paced environment, and is a good team player. The role includes responsibility for traffic management of the service trips that Skånetrafiken operates. You work both operationally and proactively with traffic planning, where the focus is on ensuring that trips are carried out efficiently, safely, and with high service quality. The work also includes monitoring and collaboration with drivers and transport operators to ensure quality and punctuality in traffic. In addition to working proactively, you as a traffic manager need to be skilled at real-time planning, see new solutions, and optimize routes as new trips arise. You do this through our planning tools and IT systems. Your work duties also include managing incident reporting for the purpose of providing feedback to transport operators, travelers, and other stakeholders. In your role as a traffic manager, your computer and phone are your primary work tools. You meet and support our travelers and drivers via phone, chat messages, and email. Our new modern headquarters in Hässleholm provides room for flexible working arrangements and cross-functional meetings. Here you work activity-based and choose your workstation based on your needs at any given moment. You have the opportunity to distribute your work week between remote work and on-site work. Our headquarters is located adjacent to the central station. You can travel there easily by train or bus from throughout Skåne. Operations run 24 hours a day, 365 days a year. Working hours may therefore be scheduled for days/evenings, weekends, and holidays. We offer you good opportunities for personal development and growth as an employee at Skånetrafiken. QUALIFICATIONS We are looking for someone with post-secondary education in logistics of at least 2 years and preferably a few years of work experience. Good experience working with computers and phones is a requirement for the position as they are our primary work tools. Furthermore, it is a requirement that you have good knowledge of the Swedish language, both spoken and written. Additional language skills are advantageous. Previous experience in traffic or logistics planning is considered a merit. The same applies if you have worked in the service industry and/or with customer contact over the phone. This is a position for someone with a clear customer focus, a positive attitude, and the ability to handle work with periodic high pace. As a person, you have a good ability to balance multiple tasks in parallel while maintaining a pleasant and trustworthy demeanor toward travelers and drivers whom you help in challenging situations. You have good communication skills and are adaptable in a changing environment. To thrive and succeed in the position, we also see that you have good planning skills and a natural aptitude for logical thinking. Our employees have a genuine willingness and drive to create a safe journey for our customers and offer world-class service. We are keen on finding the right candidates for our positions. We will place great emphasis on your personal suitability. Interviews will be conducted after the application deadline has passed. We warmly welcome your application! Employment form: Permanent employment. Duration: Permanent, Start: Start date by agreement. The positions consist of two permanent positions and four temporary assignments running from September 2026 to September 2027. Region Skåne exists so that everyone who lives in Skåne can feel good and have confidence in the future. Through boundless collaboration and care, the best conditions are created for a healthy life in business, public transportation, culture, and healthcare in Skåne. Together, we make life more possible. Skånetrafiken exists for everyone who lives, works, and travels in Skåne. We make sustainable travel easy. Every day, people make approximately 470,000 trips using one of our 14,000 daily bus and train services plus 6,500 service trips to work, school, healthcare, family, and friends. Our bus and train trips are labeled with the Eco-Friendly Choice seal, and by traveling by public transportation, we together contribute to a sustainable society, a better environment, and a vibrant landscape. At https://www.skane.se/ledigajobb you can see the status of Region Skåne's recruitments and how many have applied for the positions. If you have protected personal information, please contact the contact person listed in the announcement so that your application is handled according to special procedures. When you apply for a job at Region Skåne, your application becomes a public document under the principle of public access. Information is processed and stored in accordance with the General Data Protection Regulation (GDPR). To staffing and recruitment companies and to you who are sales representatives: We kindly but firmly decline direct contact from staffing and recruitment companies and sellers of additional job advertisements.Make a difference. Every day. Skåne's growth depends on everyone who lives here being able to travel to and from work, studies, or leisure activities in a sustainable way regardless of where they live in the region. Service trips are part of public transportation and refer to mobility services and medical transportation provided using service vehicles. With service trips, we want it to be easy to travel throughout Skåne, and for Skånetrafiken it is central that customers with functional variation have quality of life throughout their lives. Currently, we conduct approximately 6,700 trips…
Overview
- Type
- job
- Status
- active
- Visibility
- public
- City
- Hässleholm
- Address
- Andra Avenyen 7
- GPS
- 56.157138005077, 13.759094641146
- Phone
- Views
- 6
- Published
- 22. 7. 2026
- Edited
- 5. 8. 2026