Temporary Administrative Staff at Karolinska University Hospital

Do you have a strong service mindset and a desire to make visitors' experiences as smooth as possible? Do you want to be part of a team where competence and team spirit are in focus? Then you might be the person we're looking for at the central cashiers at Karolinska University Hospital! You will be offered - joining a team with high competence and great team spirit where everyone supports each other - the opportunity to work at one of the world's best hospitals with cutting-edge care Of course, you will also benefit from our general benefits that Karolinska University Hospital offers you. About the position Your main task at the Central Cashier is to register patient arrivals, process payments via card, invoice or cash, and direct them to the correct department. You will also register patients who did not stop at the cashier before their visit. This involves correcting errors, handling refunds, and sending messages in the TakeCare system when needed. As part of your daily work, you answer the Central Cashier's phone and receive both external and internal calls. This position consists of two part-time employments. We are looking for someone who - easily adapts to new circumstances and quickly changes your approach when the situation requires it. You see opportunities in change and take initiative to address emerging needs - works well with others and is attentive and flexible in your communication. You are unpretentious and willing to help wherever needed, regardless of task - expresses yourself clearly and engagingly both in individual meetings and in groups. You are flexible in your communication and adapt to the visitor's needs and situation - treats others with calm, attention and a willingness to help. You always strive to find solutions that make things easier for visitors and colleagues Qualifications Requirements: - At least a high school diploma in one of the following programs: hotel and restaurant, retail, economics, administration, or equivalent work experience that the employer deems relevant based on the job description - Proficient with working on digital platforms and have good knowledge of Office365 and web-based administrative tools/system support such as TakeCare, SectraRis, and Teams - Good communication skills in Swedish and English, both spoken and written, as there is considerable contact with patients and visitors - Able to interpret and apply regulations regarding public access and confidentiality, patient fee regulations, patient data laws, and so on Meritorious: - Experience with similar work tasks - Previous work experience in healthcare and social services About the recruitment process Selection and interviews may take place continuously during the application period. With your application, you need to attach a CV. Instead of a cover letter, we ask you to answer selection questions and briefly explain why you are suitable for the role. Answering the questions is a requirement for your application to be considered complete. We welcome your application - Together we are Karolinska! Before filling a position that involves caring for children and young people, the person offered the position will be checked against the suspicion and burden register. You can read more about the recruitment process and which checks are performed at Karolinska here. As an employee at Karolinska University Hospital, you may be subject to civil defense placement. Read more about what that means here. If you are or have previously been employed by Region Stockholm, we will take internal references from your current or former manager if you become a candidate for employment. For permanent positions, a trial employment period may be applied. About Karolinska University Hospital We at Karolinska University Hospital are proud to be one of the world's leading university hospitals. In addition to our special responsibility for highly specialized care in the Stockholm region, our main mission is to work together with Karolinska Institute to educate tomorrow's healthcare professionals and conduct world-leading research while continuing our work to develop care for the patient's benefit. We work in a range of different areas and professions. You can read more about our mission in healthcare, research and education here. Our vision - We will cure and relieve tomorrow what no one can cure and relieve today. Read more about us at karolinska.se and follow us on social media! Applying for a job in Region Stockholm We strive for equality and fairness in our workplace and welcome applicants with different backgrounds and circumstances. We only accept applications through this system. Apply by clicking the "Apply" button. Applications by mail or email are not considered. We decline direct contact from staffing and recruitment companies as well as sellers of additional job advertisements. Our recruitment system cannot handle anonymous applications or applicants with protected personal information. If you have protected personal information, we ask you to contact the contact person listed in the advertisement. Your application will then be handled outside the recruitment system. You should also be careful about what information you provide in your application and only include information that is relevant to the current position. Region Stockholm is responsible for healthcare, public transportation, regional development and contributes to cultural life. Every day, around the clock. In the country's fastest growing region. Together we create Europe's most attractive metropolitan region. Read more about what it's like to work for us in Region Stockholm

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