Technical Support for MSX International in Torslanda, Gothenburg

About MSX International MSX International is a global industry-leading provider of consulting services and Business Process Outsourcing to the automotive industry with over 5,000 employees. In the Nordic region, we are proud of our team consisting of over 110 experts who deliver measurable results with high quality. MSX is investing heavily in digitalization to strengthen our position as the leading player in supporting the automotive industry during a time of change. Thanks to our focus on development and quality, we are growing rapidly and have most major automakers as customers. About the Job Do you have a passion for technology and problem-solving? Are you an analytical person with a strong interest in technology and cars? Then the role of diagnostic technician at MSX International is for you. As a diagnostic technician, you will provide support to our end customer's resellers, and this service is part of our expanding Nordic team. We are currently looking for two people who will be directly employed by MSX International. Responsibilities: Support and coach resellers with advanced diagnostic troubleshooting Assist with recommendations for continued troubleshooting Communicate directly with the customer's development team Daily follow-up of active cases Report product discrepancies to the customer Continuous professional development Qualifications: Technical experience is a requirement, Level 3 or equivalent Electric vehicle experience is a merit Good understanding of diagnostic systems and software Solid experience from an authorized brand workshop Good knowledge of IT, electronics, and troubleshooting Engaged and analytical problem-solver Communicative and service-oriented Fluent Swedish and English Workplace and Scope: The position is located in pleasant facilities in Torslanda. These are full-time positions with a start date by agreement. We offer a monthly salary in the range of 41–45,000 SEK for this position. Salary is set in accordance with our salary policy and is based on factors including education, competence, qualifications, and experience. As an employee at MSX, you will work in a dynamic and inclusive environment where both employees and customers are in focus. We are passionate about sustainability and strive to make a difference – every day. As part of our team, we offer you: Flexibility – the opportunity to work from home to create balance in your daily life Security – we have collective agreements that provide you with stable terms Benefits that make a difference – wellness allowance, advance vacation, and paid time off for health appointments are just a few examples Additional Information: With over 5,000 employees in more than 80 countries worldwide, our teams offer industry-leading expertise in: • Consumer engagement • Performance for parts, accessories, and service • Actionable insights • Repair optimization and compliance • Learning solutions • Distribution and sales performance Our documented success means that today we work with nearly every automaker on the market. MSX's Purpose: To enable Movers and Makers to flourish in an ever-changing world. MSX's Mission: To leverage our expertise in mobility, the creativity of our global teams, and the power of technology to create customized, sustainable, and innovative solutions. MSX's Vision: To be our customers' first choice, recognized for our operational excellence and our commitment to driving change and innovation in the mobility industry. Application and Contact Does this sound interesting? We are conducting interviews on an ongoing basis, so please submit your application as soon as possible. We welcome applicants regardless of gender and background – what matters for this position is your drive and motivation for work, your commitment to quality and development. In this recruitment process, great weight will be placed on your experience and technical background from the automotive industry. This application is handled by Fordonsakademin Sverige AB. Contact persons for this position are Johanna Aslan, Recruiting Consultant Manager at Fordonsakademin Sverige AB, [email protected] and Pia Berlin, Key Account Manager/Site Manager Gothenburg, [email protected] We look forward to receiving your application! About Fordonsakademin We are specialists in providing competence to the automotive industry. The company was founded by specialists in the automotive industry with many years of experience from workshop operations. We are passionate about helping employers find the right person with the right skills at the right time. We achieve this by providing services in recruitment, staffing, and training. Through our services, we contribute to raising competence levels in the industry. We are part of the Arena Group, which with its presence in over 160 locations in Sweden is available throughout the country. We believe in every person's ability. Strong individuals lift each other up. Step by step, we help employees and companies develop and become stronger – so strong that they in turn lift others. Our Values We are passionate about matching job seekers with companies, and we work wholeheartedly in all aspects to ensure the entire process succeeds. We are always personal, engaged, and professional in all our assignments and interactions.

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