Do you have a background in electrical systems and are driven to solve technical challenges? At Värmebaronen, you'll play a central role helping installers, resellers, and distributors solve technical questions about the company's heating and energy solutions through advisory services, troubleshooting, and product support.
About the Company
Värmebaronen is a family-owned company that has been developing and manufacturing heating systems in Sweden since 1975. From its headquarters and factory in Österslöv, outside Kristianstad, the entire product range is designed and produced, now sold both in the Swedish market and internationally.
With almost 70 employees and over 50 years of experience, Värmebaronen has built a strong reputation for quality in the energy sector. The company's philosophy has always been the same – not to be the biggest, but to be the best. By keeping research, design, and manufacturing under one roof, the company achieves short decision-making cycles, high quality, and good opportunities to influence operations.
Mero assists in the recruitment process, but employment is directly with Värmebaronen.
About the Role
As a Technical Support Engineer at Värmebaronen, you'll become an important part of the team supporting installers, resellers, and distributors with the company's products and systems. You'll work with technical advisory services, troubleshooting, and guidance on installations, where much of the work involves understanding the customer's situation, analyzing problems, and helping them find the right solution. The role is office-based, and all support is provided remotely via phone, Teams, and email.
Over time, you'll develop deep knowledge of Värmebaronen's products and become an important technical resource both externally and internally. The role also involves close collaboration with colleagues in development and production, where you contribute valuable market insights and help drive improvements in products, processes, and customer experience. Your work includes:
Provide technical support and troubleshooting assistance to installers and resellers remotely
Troubleshoot products and installations
Read and interpret electrical schematics and technical documentation
Help customers identify faults and find the right corrective action
Collaborate with development, production, and other technical functions
About You
We believe you have a background in electrical systems and are experienced in troubleshooting and solving technical problems. Perhaps you currently work as an electrician, electrical technician, industrial electrician, service technician, or in another technical role where you daily use your technical understanding to find solutions.
As a person, you're curious, solution-oriented, and quick to understand new products and systems. You enjoy analyzing problems, finding solutions, and communicating technical reasoning in a clear and educational manner. Through your professional approach, you build trust with both customers and colleagues. We believe you have:
• Experience from the electrical industry or other technical operations
• Good understanding of electrical systems, electrical components, and control and automation technology
• Experience with troubleshooting and technical problem-solving
• Ability to read and interpret electrical schematics
• Understanding of how electrical power, control systems, and various components interact in technical installations
• Good knowledge of Swedish and English
Experience in technical support and advisory services to customers, installers, or resellers via phone, email, or other digital channels is highly desirable.
Additional Information
Location: Österslöv, outside Kristianstad
Scope: Full-time
Employment Type: Permanent
Working Hours: 07:30–16:00
Salary: By agreement
Questions about the position? Contact the responsible recruiter Joakim Gullin at [email protected] or 0709-700016. We conduct continuous selection, so please submit your application as soon as possible.Do you have a background in electrical systems and are driven to solve technical challenges? At Värmebaronen, you'll play a central role helping installers, resellers, and distributors solve technical questions about the company's heating and energy solutions through advisory services, troubleshooting, and product support.
About the Company
Värmebaronen is a family-owned company that has been developing and manufacturing heating systems in Sweden since 1975. From its headquarters and factory in Österslöv, outside Kristianstad, the entire product range is designed and produced, now sold both…