Fedáková Ivana, e-mail: [email protected]
Key Responsibilities
Lead meetings focused on discovering business processes, requirements, and improvement opportunities.
Conduct gap analysis and recommend feasible solutions aligned with business objectives.
Translate business needs into clear functional specifications, user stories, and acceptance criteria.
Model processes using BPMN and define future workflows.
Coordinate and execute application testing to ensure quality and compliance.
Configure and optimize SaaS/COTS applications to support business processes.
Develop user documentation and training materials for smooth implementation.
Provide operational support, troubleshoot issues, and conduct root cause analysis to maintain system stability.
Monitor system performance and proactively recommend improvements.
Required Skills
Strong analytical and problem-solving skills with attention to detail.
Ability to communicate effectively with various stakeholders and adapt to different audiences.
Experience in agile environments; knowledge of frameworks such as SAFe or Scrum.
Knowledge of collaboration tools (JIRA, Azure DevOps, ServiceNow).
Knowledge of BPMN modeling and process improvement techniques.
Preferred Skills
Hands-on experience with SaaS platforms and integration concepts.
Knowledge of SQL for data validation and reporting.
Understanding of CI/CD processes and modern delivery practices.
Knowledge of integration technologies (e.g., web services, REST API, XML).
Proven experience with insurance claims processing.
Qualifications
Higher education in a technical or business field.
Minimum 3 years of experience in a similar position.
Language Skills
English - Advanced level
Work in a multinational company headquartered in Prague.
Dynamic environment with an elite, collaborative team.
Flexible working hours and work from home up to 3 days per week.
Annual bonus system.
Free life insurance and pension savings support
Transport allowance, Multisport card, on-site massages.
Language courses and further education opportunities.
5 weeks of vacation, sick days, and additional benefits.Fedáková Ivana, e-mail: [email protected]
Key Responsibilities
Lead meetings focused on discovering business processes, requirements, and improvement opportunities.
Conduct gap analysis and recommend feasible solutions aligned with business objectives.
Translate business needs into clear functional specifications, user stories, and acceptance criteria.
Model processes using BPMN and define future workflows.
Coordinate and execute application testing to ensure quality and compliance.
Configure and optimize SaaS/COTS applications to support business processes.
Develop user…
Overview
Type
job
Status
active
Visibility
public
Price
80 000 Kč /month
City
Praha
GPS
50.1029026, 14.3946353
Email
Published
3. 2. 2026
Edited
8. 8. 2026
Location
Loading map…
Specifications
Shift
Pružná pracovní doba
Region
Hlavní město Praha
Employer
MetLife Europe d.a.c., pobočka pro Českou republiku
Open positions
1
Profession
Technical Functional Analyst
Start date
2026-03-01
Salary from
80,000
Salary unit
Kč/měsíc
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