Take Your First Step in a Customer Service Career

Description:

You know that feeling when you solve a customer's issue and they're genuinely happy? That's the exact experience you'll create in this role! We're looking for someone at the beginning of their career or taking their first step into the workforce. You don't need any prior experience – what matters most is that you're curious, eager to learn, and enjoy talking with people. We'll tell you more about the company at an initial interview. About the position As a customer service representative, you're an important part of the customer experience. You'll have daily contact with customers and work to answer questions, resolve issues, and provide professional service via phone, email, and/or other digital channels. Key responsibilities: Receive and handle incoming customer inquiries Provide information, guidance, and support to customers Administer cases in internal systems Ensure every customer receives friendly and professional service What we offer you: Workz specializes in customer service and is perfect for those at the beginning of their career or taking their first step into the workforce. You don't need prior experience – we'll provide you with the right foundation from the start. You'll receive thorough training and ongoing coaching in communication, customer handling, and business acumen. After completing your training, you'll also become certified in customer service. In addition, we offer collective agreement terms, wellness benefits, and a dedicated operational manager who supports your development and is always available to help you as a consultant. We're proud to offer a safe work environment where you can grow – both personally and professionally, whether it's your first job or your next career step. We're looking for someone who: Enjoys working with people and has a genuine customer service focus Is communicative and expresses yourself well in Swedish, both verbally and in writing Is solution-oriented, organized, and takes responsibility Is able to work on-site in Stockholm Previous customer service or similar experience is not required. Practical information: Location: Stockholm Employment type: Full-time with initial probationary period Salary: Individual salary setting with collective agreement terms applied. Hourly-based monthly salary. Contact: [email protected] Application: When you apply, you'll receive a short matching test via email that takes a maximum of 15 minutes to complete. Remember to finish the test so we can move forward in the process. This is the first step in our process. We look forward to your application!You know that feeling when you solve a customer's issue and they're genuinely happy? That's the exact experience you'll create in this role! We're looking for someone at the beginning of their career or taking their first step into the workforce. You don't need any prior experience – what matters most is that you're curious, eager to learn, and enjoy talking with people. We'll tell you more about the company at an initial interview. About the position As a customer service representative, you're an important part of the customer experience. You'll have daily contact with customers and work to…

Overview

Type

job

Status

active

Visibility

public

City

Stockholm

Address

111 22

GPS

59.335806223935, 18.044241091084copyopen in

Email

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Views

1

Published

22. 5. 2026

Edited

5. 8. 2026

Location

Specifications