Support Technician - Order Management

Description:

Do you want to work with IT, administration, and service at one of the Nordic region's leading technology companies? Telia is now seeking a Support Technician in Order Management for the team in Växjö. Here you'll have a varied role where you combine administration, logistics, and customer service with hands-on handling of IT equipment. This position is perfect for you if you're organized, service-minded, and want to develop in an organization with great career opportunities. About the Role As a Support Technician in Order Management, you'll be part of the Swap team in Växjö, a small team responsible for managing and administering the company's pool inventory of IT equipment. The role is varied and combines administrative tasks with practical work where you handle computers, mobile phones, and other IT equipment throughout their entire lifecycle. You work in several internal systems, registering orders, administering devices, and ensuring the right equipment is delivered to the right user. After your introduction, you'll also receive your own customer portfolio where you participate in customer meetings and work proactively with your customers regarding future deliveries and needs. Customer contact takes place primarily via email, and you collaborate daily with both internal functions and external customers. Your responsibilities include: Managing incoming and outgoing IT equipment. Registering orders and administering cases in internal systems. Installing, configuring, and resetting computers and mobile phones. Inventory management, labeling, and quality assurance of equipment. Administering shipments and logistics. Providing customer support via email. Managing your own customer portfolio after the introduction period. Your Profile We're looking for someone who enjoys working in a structured manner and is motivated by delivering excellent service. You're careful, solution-oriented, and collaborate well with others while taking personal responsibility for your tasks. You don't need previous experience in similar work—what matters most is that you have an interest in IT, enjoy administration, and are willing to learn new systems and ways of working. Since the role involves significant contact with both colleagues and customers, you're communicative and thrive in a service-oriented environment. Qualifications Secondary school education. Good general computer skills. Ability to quickly learn new systems. Fluent Swedish, both spoken and written. Good English skills, both spoken and written. Meritorious Customer contact experience. Experience from service, administration, warehouse, or customer support. Excel skills. Why Telia At Telia, you'll have the opportunity to work for a well-known and stable organization where development is a priority. The role offers great variety and gives you the chance to develop both technical skills and customer responsibility. There are excellent opportunities to advance within the organization, including within specialist teams working with device management, security, and administration, or in areas related to mobility and technical support. Sounds interesting? Apply today! Selection is ongoing and the position may be filled before the final application deadline.Do you want to work with IT, administration, and service at one of the Nordic region's leading technology companies? Telia is now seeking a Support Technician in Order Management for the team in Växjö. Here you'll have a varied role where you combine administration, logistics, and customer service with hands-on handling of IT equipment. This position is perfect for you if you're organized, service-minded, and want to develop in an organization with great career opportunities. About the Role As a Support Technician in Order Management, you'll be part of the Swap team in Växjö, a small team…

Overview

Type

job

Status

active

Visibility

public

City

Växjö

GPS

56.890857584039, 14.769304949158copyopen in

Email

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Views

7

Published

10. 7. 2026

Edited

5. 8. 2026

Location

Specifications