Support Technician

Description:

At Tavana, we are one big family and we care about our consultants 👨‍👩‍👧‍👦 As an IT consultant with us, you are offered a position in dynamic environments, the opportunity to develop, and fun events with fantastic colleagues. Tavana wants you to thrive at work and we are with you along the journey to expand your skills and create an awesome IT career. When you succeed, we succeed 🤩 Apply today so we can review your career opportunities together! OUR ROLES As an IT consultant at Tavana IT, you are offered exciting assignments that include everything from troubleshooting and application management to more complex IT problem-solving. IT and infrastructure support, which we primarily work with, includes: 👩‍💻Helpdesk: At a helpdesk, you receive difficult and less difficult tickets through a ticket management system. You troubleshoot and solve users' IT problems. You work with Active Directory, Outlook, and troubleshooting applications. Depending on the size of the company and your experience, you may be the first or second point of contact for internal/external users. 👩‍💻On site: As an on-site technician, you go out to users and help them on-site and get to solve more complex tickets that the helpdesk couldn't resolve. You will work with troubleshooting programs and applications, reinstallations and client configuration, basic troubleshooting of networks, routers and switches, and troubleshooting printers, mobile phones, and mail systems. YOUR PROFILE We are looking for you with great drive and a burning interest in IT! 🔥 You have approximately 6 months of helpdesk experience for 1st line support services and at least 2-3 years of experience in support for 2nd line services. As a person, you are service-oriented, tech-interested, social, and enjoy working with different types of people. You are experienced working with various ticket management systems and working towards set goals. We prefer that you have knowledge of support in a Windows environment, MS Office, Active Directory, SCCM, and Exchange. You have basic technical knowledge and experience solving incoming tickets independently, via remote desktop or on-site. 💻️🖥️ You speak and write fluent Swedish and English. INFORMATION Scope: 100% Location: Stockholm Salary: By agreement DOES THIS SOUND INTERESTING? Woho! Then you can scroll down and apply directly, with or without a CV 📱 If you have questions about the position, who Tavana is, or the consultant role, feel free to email [email protected]. Please note that we do not accept applications via email. We look forward to your application! ✉️ Open to All We focus on your skills, not your other circumstances. We are open to adapting the role or workplace to your needs.At Tavana, we are one big family and we care about our consultants 👨‍👩‍👧‍👦 As an IT consultant with us, you are offered a position in dynamic environments, the opportunity to develop, and fun events with fantastic colleagues. Tavana wants you to thrive at work and we are with you along the journey to expand your skills and create an awesome IT career. When you succeed, we succeed 🤩 Apply today so we can review your career opportunities together! OUR ROLES As an IT consultant at Tavana IT, you are offered exciting assignments that include everything from troubleshooting and application…

Overview

Type

job

Status

active

Visibility

public

City

Stockholm

Address

Biblioteksgatan 29

GPS

59.337211004881, 18.072141488601copyopen in

Email

Show email

Views

1

Published

19. 3. 2026

Edited

5. 8. 2026

Location

Specifications