Do you want to help make Gävle even better with us? At Gävle Municipality, we work together with commitment to provide our residents with a safe and inspiring environment. We offer you a workplace of trust where you can develop in your work and grow as a person. We welcome your application!
Do you want to help make Gävle even better with us? At Gävle Municipality, we work together with commitment to provide our residents with a safe and inspiring environment. We offer you a workplace of trust where you can develop in your work and grow as a person. We welcome your application!
The Reception Unit's main mission is to serve as a common entry point for the Social Board's exercise of authority regarding individual and family care. You can turn to us if you need help in a socially difficult situation, are concerned about someone in your vicinity, or want advice on matters. The Reception Unit is responsible for receiving, processing, and carefully assessing new reports and applications. When further investigation and support are needed, decisions are made to initiate investigations, which are forwarded to investigation units. When necessary, the unit is also responsible for acute protective measures in collaboration with internal and external partners.
We are currently approximately 20 employees working at the unit, distributed among a unit manager, senior social secretary, specialist case handlers, social secretaries, and administrators. We are an experienced and dedicated work group where we support each other in our daily work, share our knowledge, and help one another. We have regular forums for reflection and supervision, and we actively work for a sustainable work environment. With us, no two days are the same. There is an opportunity for flexible hours and remote work.
We are now looking for two colleagues to join our team! We offer both a permanent position and a parental leave substitute contract. The substitute position runs from fall 2026 through late spring 2027
2 position(s).
WORK TASKS
Do you enjoy building relationships, making decisions, and being part of a work group that cares for each other and our citizens? Do you want to make a real difference? Come work with us!
As a social secretary at the unit, you will meet people of all ages, and your main task will be to assess whether an investigation should be initiated or not. The Reception Unit is typically the entry point for those coming into contact with social services. We ensure that this contact is as positive as possible for the person seeking assistance, regardless of the reason for their contact with us. The pace is often high and the tasks are varied. The work is mainly conducted based on the legislation Social Services Act (SoL), the Act with Special Provisions on Care of Young People (LVU), and the Act on Care of Substance Abusers in Certain Cases (LVM).
Your work tasks include:
• Receiving concern reports and applications.
• Preliminarily assessing received concern reports and taking action to protect in acute situations.
• Handling requests for statements according to the Act on Young Offenders (LuL), as well as requests for statements in driver's license matters from the Swedish Transport Agency.
• Being a consultative ambassador for the Social Board by providing information, guidance, and advice to collaboration partners and individuals.
As a new employee, you will be offered an introduction, together with a mentor, which is adapted based on your previous experience. The introduction is part of the social services' competence and authority ladder, which also includes the Professional Journey. The Professional Journey was developed through collaboration between SKR, the National Board of Health and Welfare, and Regional Collaboration and Support Structures (RSS).
QUALIFICATIONS
We are looking for someone with a degree in social work and at least two years of experience in the exercise of authority according to SoL and LVU/LVM, a Class B driver's license, and driving experience. You have good documentation skills and the ability to express yourself well in speech and writing. It is a merit if you have experience with concern reports and preliminary assessments.
To succeed in the role, you are:
• Empathetic and professional when meeting people in difficult life situations
• Clear in your communication and confident in motivating your assessments
• Independent, structured, and flexible in work with a high pace
• Legally sound with a good ability to follow laws and guidelines
• A collaboration-oriented colleague who contributes to a good work climate
In accordance with Gävle Municipality's values, you have good conduct, a good ability to collaborate, and you uphold high quality in your work.
For this position, an extract from the police criminal record register is required. This will only be requested from the final candidate in the last stage of the recruitment process.
Employment form: Permanent position.
Duration: Permanent.
Working hours: Daytime.
We offer you
You are important to us! As an employee at Gävle Municipality, you have
• Generous vacation benefits, and as a new employee, you also have the right to paid vacation during your first year of employment
• Compensation for wellness and fitness when you have been employed for more than three months
• Several different insurances through our collective agreements, for example, sick leave insurance and work injury insurance.
Read more about our benefits here: https://www.gavle.se/formaner
Our values
Quality, conduct, and collaboration are the most important success factors for fulfilling our mission in the best way. To do the right things and act wisely in our daily work, it is important that we are guided by our commonly expressed values.
Read more about us as an employer and what it is like to work at Gävle Municipality here:
https://www.gavle.se/jobbahososs
Here you can read more about our organization:
https://www.gavle.se/organisation
Gävle Municipality is located in the Finnish administrative region. If you, in addition to our other competency requirements, also speak Finnish, it could be a merit.
Information to recruitment consultants and advertising salespeople: We decline all contact regarding advertising and recruitment services.Do you want to help make Gävle even better with us? At Gävle Municipality, we work together with commitment to provide our residents with a safe and inspiring environment. We offer you a workplace of trust where you can develop in your work and grow as a person. We welcome your application!
Do you want to help make Gävle even better with us? At Gävle Municipality, we work together with commitment to provide our residents with a safe and inspiring environment. We offer you a workplace of trust where you can develop in your work and grow as a person. We welcome your application!
The Reception…