Social Workers / Team Leader at Contact Center in Ostrava (m/f)

Contact by email. Please submit a motivation letter and professional CV by October 15, 2026 to: [email protected] In your motivation letter, please answer the following questions: What do you see as your contribution and what are your potential risks for this position? What is your motivation to work with this target group? Renarkon, o.p.s., the largest non-profit organization in the Moravian-Silesian region serving people with substance use disorders, is seeking a colleague for a team leader position at our contact center in Ostrava. The service is provided to people with substance use disorders and individuals at risk of behavioral addictions. Key activities during contact days include Harm Reduction activities and outreach work. Together with clients, we focus particularly on these areas of their lives – abstinence, employment, housing, relationships, leisure time, finances, health, social and criminal law matters, and more. Working hours: Mon - Fri – contact days (8 am - 4 pm) We require: - University degree in social work (with experience in addiction counseling) - Clean criminal record and health fitness - Ability to work both as part of a team and independently - Willingness to work on personal development and motivation for further education and professional growth - Creative approach to work, ability to bring new ideas, contribute to service development with corresponding personal maturity - Mental resilience and motivation for this work - Excellent communication skills combined with respect and appropriate communication with the target group - Self-reflection capability - Team leadership experience - Group B driver's license - Contract for 1 year, with possibility of extension Advantages: - Experience in the social field and knowledge of addiction issues - Time flexibility We offer: - Meal allowance - 25 days of vacation - 4 sick days - Opportunity for targeted individual work with clients - Meaningful and diverse work - Free and friendly work environment, collaborative team - Work under regular supervision - Support for further education and professional development - Full-time position (1.0 FTE) on an employment contract for 1 year with possibility of extension - Training for the team leader position - Salary 36,000 - 40,000 Kč (depending on experience) Employee benefits: mobile phone, notebook, meal allowance/meal contribution, 5 weeks vacation, educational courses, training, health leave/sick days, possibility of occasional work from home, dog-friendly office, children-friendly office Expected start date: by mutual agreement

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