Claims Service Representative at Protector Insurance

Job Description & Offer Do you want to work with customer service and administration in pleasant premises in Stockholm City? Are you driven by the opportunity to deliver first-class service and grow within a company with a dynamic and forward-thinking culture? Then the position as a claims service representative at Protector Insurance is perfect for you! As a claims service representative, you are the company's important first contact for our customers, and you work to provide professional and engaged service. Here you get the opportunity to help customers with questions about insurance and claims, while handling administrative tasks to ensure a smooth customer experience. Your work tasks include, for example: • Customer service via phone and email • Register and follow up new claims • Provide support in claims handling and insurance matters • Coordinate with claims adjusters and other departments to ensure that claims are handled efficiently and correctly • Handle mail and other insurance administration Personal Profile We are looking for someone who is goal-oriented, responsible, and thrives in an environment where things happen. You enjoy change and see opportunities rather than obstacles, take your own initiatives, and are positive about new ways of working. You appreciate driving projects, taking on new tasks, and collaborating with other departments to find the best solutions. To succeed in the role, you need to have good communication skills, be detail-focused, and be able to handle multiple tasks at the same time. We believe that you are at the beginning of your career, have been in the workforce for a few years, and now want to come to an employer where you can stay, develop, and make a career. Qualifications • Fluent knowledge of Swedish and English, both spoken and written • High school diploma • Good computer skills • Previous experience in customer service or reception is a merit We value your qualities highly and would like to see that you have a background in sports or community organizations. Tell us what activity you have pursued, in what way it has shaped you as a person, and how you believe this affects you in this role. Other Information Start: Immediately or by agreement Scope: Full-time Working hours: Office hours Location: Stockholm City Submit your application by clicking "Apply". Apply today as interviews are held continuously. The position may be filled before the final application deadline. Welcome with your application! About Protector Insurance Protector Insurance is a Scandinavian insurance company founded in 2004. Protector is listed on the Oslo Stock Exchange. We offer land-based insurance to companies and public enterprises and have had rapid and profitable growth since we were established. Today we have over 600 employees and offices in Stockholm, Oslo, Copenhagen, Helsinki, Manchester, London, and Paris. Our products are distributed through selected insurance brokers, and the business model is the same in all countries. We established ourselves in Sweden in 2011 and today have over 150 employees at the office located near Kungsträdgården.

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