SERVICE ADVISOR FOR TOYOTA AND LEXUS VEHICLES

OLFIN Car s.r.o. · Full-time

Hradec Králové, Czech Republic

We are looking for a professional who enjoys customer interaction, understands technology, and wants to work with the Toyota and Lexus brand. If you are looking for stable employment in a modern environment and want to be a key liaison between customers and the service department, then this position could be perfect for you. Brief job description: The service advisor is responsible for complete management of service orders - from vehicle intake, through customer and service department communication, to vehicle handover after repair. We are looking for a careful and communicative person with a sense of organization and service quality. Your job responsibilities: • Vehicle intake for repair and customer communication • Creation and management of service orders • Calculation of repair costs and subsequent invoicing • Coordination of mechanics' work • Vehicle handover to customers upon completion of repair • Responsibility for the progress and quality of service orders What we are looking for: • You have secondary education with a diploma in a technical field • You are independent, but also able to work in a team • You have good practical PC skills • You present yourself professionally and have a professional demeanor • You are communicative and customer-oriented • You hold a Class B driver's license • Experience with insurance claims is an advantage • Knowledge of Audatex system or other calculation software is an advantage • Experience in a similar position is welcome What we offer: • Permanent employment contract with a four-month probationary period • 23 days of vacation • Meal vouchers valued at 90 Kč/day • Partially subsidized sports card • Motivational personal compensation and bonus system • Modern work environment and facilities • Cafeteria with option to reheat your own food • Free professional training directly from the vehicle manufacturer • Employee discounts on company services and goods • Support from a stable company with more than 30 years of history and an ambitious team Do you want to be a key partner for Toyota and Lexus customers and contribute to top-level service? Send us your CV and become part of our team in Hradec Králové.