SERVICE ADVISOR / ADVISORY FOR OMODA § JEACOO AND FORD VEHICLES

OLFIN Car s.r.o. · Full-time

Hradec Králové, Czech Republic

We are looking for a professional who enjoys customer interaction, understands technical matters, and wants to work with the Toyota and Lexus brand. If you are looking for stable work in a modern environment and want to be a key link between the customer and the service department, then this position could be perfect for you. Job Overview: The Service Advisor is responsible for complete management of service orders - from vehicle intake, through customer and service communication, to vehicle handover after repair. We are looking for a careful and communicative person with a sense for organization and service quality. Your Responsibilities: • Vehicle intake for repair and customer communication • Creation and management of service orders • Calculation of repair costs and subsequent invoicing • Coordination of mechanic work • Vehicle handover to customers upon repair completion • Responsibility for the progress and quality of service orders What We're Looking For: • You have a secondary education with a technical diploma • You are independent yet able to work effectively in a team • You have good user-level computer skills • You present yourself professionally and representatively • You are communicative and customer-oriented • You have a valid Group B driver's license • Experience with insurance claims is an advantage • Knowledge of Audatex system or similar calculation software is an advantage • Experience in a similar position is welcome What We Offer: • Indefinite employment contract with a four-month probation period • 23 days of vacation • Meal vouchers valued at 90 Kč/day • Partially subsidized sports card • Motivational personal compensation and bonus system • Modern work environment and facilities • Cafeteria with the ability to heat your own food • Free professional training directly from the vehicle manufacturer • Employee discounts on company services and goods • Support from a stable company with over 30 years of history and an ambitious team Would you like to be a key partner for Toyota and Lexus customers and contribute to top-level service excellence? Send us your CV and become part of our team in Hradec Králové.