Service Manager - Stockholm

Description:

Are you a technically skilled and service-oriented person who enjoys customer contact, planning, and creating structure? Do you also want to contribute to a more sustainable future? Then this role might be for you! About the Company Chromafora is an innovation company within cleantech with unique patented and patent-pending technologies for water treatment based on self-developed chemical processes. Chromafora's headquarters and chemistry lab are located in Västberga, Stockholm. Here, a dedicated team works driven by innovation, sustainability, and the desire to make a real difference for the environment. About the Role As a Service Manager at Chromafora, you'll have a key role in the company's service organization and become the natural link between customers, service technicians, and external partners. The role suits you if you enjoy combining technical understanding with planning, coordination, and customer service. You'll be responsible for receiving service requests, planning and scheduling service assignments, and ensuring that service technicians have the right conditions to perform their work efficiently. By planning trips and service operations strategically, you contribute to a well-functioning service organization and high customer satisfaction. The role also includes writing service reports after completed assignments, providing quotes for spare parts and additional work, ordering chemicals, and coordinating efforts with external service partners. You'll also visit customers to build long-term relationships and ensure they receive the service and support they need. You'll be based at Chromafora's office in Västberga and work closely with a dedicated service team where collaboration, technology, and customer focus are central. We're Looking for You If You - Have a technical education in, for example, operations technology, service technology, automation, or similar. - Have experience from process industry, facility operations, manufacturing, or other technical operations where you've built a good understanding of technical systems. - Have experience in a service-leading or coordinating role with extensive customer contact. - Have good technical understanding and genuine interest in service and customer relationships. - Have experience with management systems at user level, which is a merit. - Have experience working with chemicals, which is a merit. - Have a class B driver's license. - Have excellent knowledge of Swedish and English, both spoken and written. To thrive in this role, we see that you're analytical, solution-oriented, and have a pragmatic approach to work. You inspire confidence, are communicative, and have an easy time building good relationships with both customers and colleagues. You're self-driven and organized while appreciating working in a team where you support each other and together create the best solutions. We also believe you have a natural safety mindset, a helicopter perspective, and are driven by delivering high quality in everything you do. At Chromafora, you'll become part of a company where innovation, sustainability, and technology go hand in hand. Here, you'll have the opportunity to work with the future of water treatment alongside engaged colleagues who are passionate about making a difference every day. Other Information In this recruitment, Chromafora AB collaborates with Kraftsam Rekrytering och Bemanning. External recruitment agencies and sales representatives are kindly but firmly requested not to apply. If you have questions about the position, you're welcome to contact the responsible recruiter Elliot Sahlstrand at [email protected]. We look forward to receiving your application!Are you a technically skilled and service-oriented person who enjoys customer contact, planning, and creating structure? Do you also want to contribute to a more sustainable future? Then this role might be for you! About the Company Chromafora is an innovation company within cleantech with unique patented and patent-pending technologies for water treatment based on self-developed chemical processes. Chromafora's headquarters and chemistry lab are located in Västberga, Stockholm. Here, a dedicated team works driven by innovation, sustainability, and the desire to make a real difference for…

Overview

Type

job

Status

active

Visibility

public

City

Stockholm

Address

Vretensborgsvägen 20

GPS

59.299077657329, 18.01625704091copyopen in

Email

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Views

4

Published

20. 7. 2026

Edited

5. 8. 2026

Location

Specifications