Service Coordinator with Planning Responsibility at Vartex in Jönköping

AB Effektiv Väst · Full-time

Kyrkängsgatan 8, Borås, Sweden

Do you want a central role where you get to be the hub between customers, technicians, and internal functions? Do you thrive in a day-to-day environment where structure, planning, and service go hand in hand? Then this might be the role for you! Your future employer Vartex is an well-established and expanding company with over 50 years of experience developing and selling products within sports and recreation. We have strong brands in our portfolio and a passion for making a difference for both end consumers and professional actors in the industry. Together with WeSports Group, we are building the future of sports and training experiences in the Nordic region. Vartex has just over 40 employees in Varberg, Malmö, Hästveda, and Jönköping who work with procurement, marketing, sales, installation, service, and logistics. WeSports Group is a dynamic and fast-growing Nordic group specializing in sports, training, and recreation. With over 40 strong specialized brands in the portfolio – within segments such as cycling, fitness, skiing, hockey, floorball, and outdoor – WeSports is a leading player in the market. The group has approximately 400 engaged employees and revenues of approximately 2.8 billion SEK. What does the role offer? As a service coordinator, you are responsible for creating the right conditions for Vartex's service team at the customer site. You have a central role in daily planning and ensure that technicians have what they need to carry out their assignments efficiently and professionally. You do this through ongoing customer dialogues, coordination with the warehouse, transport companies, internal and external technicians. You ensure that equipment is in place, hotels are booked for overnight stays, and that service agreements are met with customers. Your tasks include: Planning and coordinating service and installation assignments throughout Sweden Booking and managing internal and external technicians with associated resource planning Ensuring that materials and equipment are delivered on time at the job site Ensuring booking of transport, lifting equipment, and forklifts as needed Following up on service agreements and planning recurring service assignments Compiling billing documentation to accounting in dialogue with technicians You will own the mandate for coordinating the technicians, and the role involves many contact points with a varied day-to-day. You will work closely with the manager of the professional segment and will have significant responsibility for keeping the processes together from planning to execution. You will work full-time during standard office hours, Monday to Friday, and will be based at the office in Jönköping. Start is immediate or by agreement. Who are you? We believe that you are someone who thrives when you get to create structure in an eventful day-to-day. You have a natural ability to plan, prioritize, and stay one step ahead, while also adapting easily when conditions change. Since you will have a coordinating function toward technicians, customers, and external partners, you need to be confident in yourself and comfortable making decisions when the situation requires it. You are a smooth communicator and communicate fluently in Swedish both spoken and written, and you also have good English skills. Furthermore, you have good system skills and feel comfortable with administrative tasks. You have a driver's license (Category B). It is also an advantage if you are familiar with training environments, as much of the technicians' work takes place at gyms and training facilities, to help you understand their day-to-day. As a person, you are structured, responsible, and solution-oriented. You dare to be clear when the situation requires it, while you have an unpretentious and service-oriented approach. You have an easy time building trust with people around you and easily create good relationships with both customers and colleagues. It is natural for you to take responsibility, drive things forward, and help others succeed in their tasks. Is this your perfect match? For you who thrive in a coordinating role, like having many contact points, and are motivated by getting things to run smoothly, this is an exciting opportunity. Here you get a central role in a company with a strong position within sports and training, where you become an important part in creating the right conditions for both technicians and customers. At Vartex, you get a varied day-to-day with significant personal responsibility, where your ability to plan, solve problems, and drive things forward really makes a difference. Do you recognize yourself? Then we look forward to your application! Warm welcome with your application Does the position sound interesting? Welcome to submit your application via effektiv.se. Interviews will be conducted on an ongoing basis. The application deadline is September 27, 2026. If you want to know more about the position, please feel free to contact Jessica Andersson at [email protected]. Effektiv recruits evidence-based with work psychological tests and structured interviews. Therefore, you do not need to send a personal letter; we focus on your competence, potential, and a fair recruitment process. About Team Effektiv Since 2013, Effektiv has helped candidates and companies find the right fit through sustainable recruitment and a top-class recruitment experience, which is confirmed by the awards Recruitment Company of the Year and Career Company of the Year. With roots in the team spirit of sports, Effektiv's work is permeated by the values Gold, Exploratory, Long-term, and Driven (GULD), with the goal of winning gold together with candidates, consultants, and customers. Every day. This is a direct recruitment, which means that Effektiv is responsible for the recruitment process and you will be employed directly by the client company. Search terms Service coordinator, coordination, technicians, installation, service, customer contact, planning, logistics, Jönköping, Vartex, Effektiv