Customer-Focused Car Rental Agent/Vehicle Attendant at Hertz

Description:

It's no secret that our people are what drive our success. Cars are the foundation of our business – but it's our employees' dedication, expertise, and care that make us the market-leading car rental company we are. Would you like to be part of a family-oriented company where mobility solutions, social responsibility, and strong community are at the center? Then this could be your next step. We are now recruiting several customer-focused Car Rental Agents/Vehicle Attendants (CSR/Hiker) to our rental stations in Gothenburg (Landvetter Airport & Central Station) who want to contribute to a smooth and memorable customer experience – every single day. We're looking for someone who wants to work full-time starting immediately, but also someone who wants to work extra shifts as needed. Working hours vary throughout the week between 06:00–23:00, as flexibility is essential to meet our customers' needs. About the Role As a Car Rental Agent/Vehicle Attendant, you play a central role in the customer's overall experience, from first contact to car return. Your mission is to create a safe, smooth, and positive rental process where both service and quality are the focus. You will help customers through their car rental, such as: - Handling bookings and customer inquiries via phone, email, and in person - Renting out cars and preparing rental agreements - Cleaning, preparing, and quality-checking vehicles, and handling minor damage issues - Vehicle delivery & daily planning of the station's available fleet Are You Our Next Service Star? We believe you thrive in a customer-focused role and gain energy from meeting people. You're responsible and driven by solving problems in a fast-paced work environment. Perhaps you've previously worked in service, sales, hospitality, restaurants, retail, or transport. You share our core values – safety, service, joy, and respect – and appreciate teamwork where we together create the best possible customer experience in every situation. A requirement for the position is a valid driver's license (category B) and fluency in Swedish and English, both spoken and written. Furthermore, we believe you're an administrative superstar with an aptitude for learning new systems. This is Hertz 💛 Hertz meets people's mobility needs with smart mobility solutions. We're driven by care for our customers, people, and the world around us. We're a family-oriented company with the yellow heart at the center of everything we do and with strong social commitment that supports organizations including Maskrosbarn, Childhood, and Barncancerfonden. We believe in diversity and want our organization to reflect both society and our customers, where all employees are called Medansvariga (Co-responsible). What We Offer - Collective agreement via Unionen & Transport - A workplace characterized by a strong service culture - Opportunity to influence and develop the customer experience - Good development opportunities in a fast-moving organization - Fantastic colleagues and an inclusive community Selection is ongoing and the position may be filled before the final application deadline, so submit your application today! Background checks may be conducted on final candidates.It's no secret that our people are what drive our success. Cars are the foundation of our business – but it's our employees' dedication, expertise, and care that make us the market-leading car rental company we are. Would you like to be part of a family-oriented company where mobility solutions, social responsibility, and strong community are at the center? Then this could be your next step. We are now recruiting several customer-focused Car Rental Agents/Vehicle Attendants (CSR/Hiker) to our rental stations in Gothenburg (Landvetter Airport & Central Station) who want to contribute to a…

Overview

Type

job

Status

active

Visibility

public

City

Göteborg

GPS

57.715982014288, 11.983164952675copyopen in

Email

Show email

Published

10. 7. 2026

Edited

3. 8. 2026

Specifications