Service Manager at Norrlands Bil Heavy Vehicles in Kiruna

Do you want to lead a growing operation while working in one of Sweden's most modern truck facilities? Norrlands Bil is now seeking a Service Manager for our newly built service facility in Kiruna, built according to Scania's latest workshop concept. Here you'll meet engaged employees, strong team spirit, and pride in our Scania partnership. As we continue to grow, we're looking for a leader who is passionate about people, development, and business—someone who wants to shape the future of service operations in Kiruna. Why Norrlands Bil? Norrlands Bil is a values-driven organization where our core values—Customer Focus, Team Spirit, Honesty, and Personal Commitment—form the foundation of how we work, collaborate, and develop our business. With us, you'll have the opportunity to make an impact, take responsibility, and create results together with your colleagues. We are a stable company with strong local roots and a clear focus on the future. Here you'll have the trust to lead the operation forward while receiving support from colleagues and managers within the group. About the Position As Service Manager, you have overall responsibility for the daily operations of the facility as well as the workshop's economy, results, and development. You lead and coach employees in daily work and actively work to create an efficient, profitable, and pleasant operation. Currently, the team consists of 5 mechanics, 1 workshop foreman, 1 service advisor, 1 parts personnel, and 1 administrator. An important part of the role is to further develop work methods and routines and ensure that the team has the right conditions to succeed. You will also participate in customer dialogues and help maintain a high level of service and strong customer relationships. This is a role for someone who enjoys leading people, making decisions, and creating results through others. Being a Manager at Norrlands Bil We know that leadership requires both support and freedom. With us, you'll receive a solid introduction, a strong network of colleagues, and support from finance, HR, and our Service Market Manager. You'll also become part of our management team with seven service managers who regularly share experiences and support each other. Our goal is simple: to give you the best conditions to succeed and develop. About You We're looking for someone with leadership experience with personnel and financial responsibility. You're comfortable with administrative tasks, have good computer skills, and a genuine interest in technology. A class B driver's license is required. As a person, you're a role model who builds trust through clear and present leadership. You listen, create engagement, and help people grow. At the same time, you're responsible, solution-oriented, and motivated by developing both the operation and your employees. Experience from the vehicle industry or similar operations is a merit. A class C driver's license is also a plus. Information & Contact Location: Kiruna Extent: 100% Work Hours: Daytime, Monday to Friday Start Date: As soon as possible by agreement Application Deadline: 2026-08-31 We conduct continuous selection and the position may be filled before the final application deadline. If you have questions about the position, please contact Service Market Manager Alexander Jakobsson at 070-671 58 63 or [email protected] We look forward to receiving your application!

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