Section Manager, Case Processing

Do you have management experience and strong knowledge of government administration and lawful case handling? Are you development-oriented, value collaboration, and want to work in an organization whose efforts have a direct impact on the school system? We are now seeking a section manager for case processing for a temporary position of approximately eight months. Help shape the future of schools! About the Job You will manage one of six sections in the Case Processing Area within the Processing Department. The area is responsible for the Swedish National Agency for Education's case processing, which primarily involves handling, distributing, and following up on government grants totaling 28 billion to preschools and schools, issuing preschool teacher and teacher credentials, and maintaining registers of credentialed teachers and preschool teachers. The area is led by an area manager and has approximately 80 case handlers and six section managers. As a section manager, you and your management colleagues play an important role in implementing decisions, changes, and new working methods in the organization. Your section has 12 employees, and you lead, allocate, and follow up on the operational work within the section. You are responsible for ensuring that the organization achieves its goals in production, quality, and efficiency, and you actively work to develop working methods and create good conditions for your employees in their daily work. Through coaching and present leadership, you support and develop your employees both individually and as a group. The Processing Department is undergoing an important development phase, including a reorganization aimed at strengthening close and clear leadership. The goal is to create better conditions for quality, collaboration, and more flexible use of resources. The department is also preparing for upcoming major reforms in the school system, with a particular focus on a 10-year compulsory school program that will require updates to 300,000 teacher credentials. You report to the area manager and are part of the area's management team. Within the management team, you work closely together and collaborate on common planning, prioritization, and flexible use of resources. One of the area's sections and the area manager are located in Härnösand, while you and the other four sections are located at the head office in Solna. This means that close collaboration with your management team occurs both remotely and in-person in Solna. * * * * * "Welcome to take responsibility for a section with an important mission for the school system! You will join an authority, department, and area that is undergoing major changes to meet significant school reforms. Through close, operational, and development-focused leadership, your section will handle matters so that all children and students receive education that is equitable and of high quality in a safe environment." Rebecca Liljeqvist, Area Manager * * * * * Being a leader at the Swedish National Agency for Education means leading with a holistic perspective, in partnership, and in relation to the external world. You create conditions for development and engagement, and set clear expectations for your employees. You are a representative of the Agency's culture, values, and decisions. You will work in our modern and spacious office in Solna Business Park. You may also have the opportunity to work up to 50 percent remotely. About You To do a good job and thrive with us, you need to uphold and live up to the public sector's values and our core values for employment: role model, trust, responsibility, collaboration, and development. Learn more at www.skolverket.se/jobb For this position, you should have: - an academic degree - current management experience with case processing operations - strong knowledge of government administration and lawful case handling - experience with operational management, planning, and follow-up of operations - experience working toward established goals and delivery requirements - experience working in government administration - excellent ability to express yourself in speech and writing in Swedish It is a merit if you have knowledge and experience with government grants, teacher and preschool teacher credentials, and the merit system. As a person, you need to: - have a holistic perspective and prioritize the organization's best interests in your actions and decisions - value collaboration across boundaries and have a strong ability to build trusting relationships - have drive and be able to move work forward, make decisions, and ensure implementation in daily operations - be development-oriented and have the ability to drive improvements - be flexible and able to handle rapid changes in circumstances Important to Know The application deadline is September 1. The position is a temporary appointment from January 1, 2027, to August 31, 2027, or until the permanent manager returns to duty, whichever comes first. When you register your application, you will answer a few questions instead of submitting a personal letter. We recommend reviewing the application form and preparing your answers before applying. The Swedish National Agency for Education works to ensure that all children and students receive a good and equitable education in a safe environment. We support Swedish preschools, schools, and adult education programs in various ways. As an employee at the Agency, you contribute to creating good conditions for children's and students' development and learning. Get to know us better by visiting our website www.skolverket.se/jobb. Our mission – the future of schools.

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