Community Guide

Staffanstorp is a young and expanding municipality with just over 27,000 residents, one of Sweden's best business climates, attractive living environments, and schools ranked among the very best in the country. Our approximately 1,200 employees work to create high-quality service, safety, and quality of life for our residents. Whether you teach children to read and count, offer culture and music, provide safety and care, or develop the municipality's streets and squares, you contribute to creating good days for those who live and work in Staffanstorp. As an employee in the municipality, you are part of an organization with high participation and fast decision-making processes. You will have strong collegial support where we work together to realize ideas and thoughts. Our operations are characterized by trust in one another and present leadership. Do you want meaningful work where you make a difference? Welcome to us! CULTURE AND ASSOCIATIONS ADMINISTRATION The Culture and Associations Administration is a new administration that reports directly to the Culture and Associations Committee. The administration is responsible for libraries, general culture, art hall, swimming facilities, music school, citizen center, sports and leisure activities, and tourism. Our goal is to offer all municipal residents a rich and varied culture and leisure offerings, based on the needs and wishes of our citizens. CITIZEN CENTER AND FACILITIES MANAGEMENT The Citizen Center is the municipality's face to the public, where the citizen is always at the center. Our staff provides personal service on-site, by phone, via email, and customer service on the municipality's website. 1 position(s). JOB DUTIES We are now seeking a Community Guide for the Citizen Center in Staffanstorp! Your job duties will consist of greeting residents and visitors with careful service at the Town Hall reception and at the municipality's switchboard. Questions and matters concern all departments, from social to technical areas. In your contact with residents and visitors, you will provide guidance to the appropriate municipal service and/or information about where sought information can be found. You will assist with forms and e-services and help visitors use computers and similar equipment. Your job duties will also include administrative tasks, including those related to the municipality's telephone services. QUALIFICATIONS We would like you to have a higher education relevant to the position as well as work experience in customer service. You have experience working with telephone switchboards and good IT skills. You are familiar with how a public organization is structured. We would also like you to have experience with administrative work, such as case management or similar. We want you to be passionate about service and enjoy working in an environment where no two days are the same. You are flexible and self-directed, responsible and structured. You have good collaboration and communication skills, and you are solution-oriented and responsive. You are comfortable giving presentations to a group. You have professional demeanor and express yourself well in speech and writing in both Swedish and English. Employment type: Permanent employment. Duration: Permanent, start date: 2026-11-01. Please note that in this recruitment, we have chosen to remove the COVER LETTER from the application process and replaced it with selection questions. This is to create a more inclusive recruitment process and an efficient candidate experience for you as a job seeker with us. Your answers will be an important part of our selection process. If you want to know more about what it is like to work in Staffanstorp municipality, go to: www.staffanstorp.se/jobb-och-foretagande/jobbahososs/ In preparing for the recruitment process, Staffanstorp municipality has carefully considered recruitment channels and marketing. We therefore firmly decline contact from media sales representatives, recruitment websites, and similar. If you live and work in Staffanstorp municipality, you have the opportunity to also work as a part-time firefighter. Contact us at the Fire and Rescue Service via the municipality's switchboard if you are interested in this.

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