Salesforce Sales & Service Cloud Technical Product Owner

Description:

St1 is a company driving energy transition and operates in Finland, Sweden, Norway, and the United Kingdom. St1's energy portfolio includes oil products, biogas, sustainable aviation fuel (SAF), renewable diesel (HVO), and solar energy. St1 also runs several major energy transition projects. We are seeking a Technical Product Owner for Salesforce Sales & Service Cloud who wants to shape St1's CRM strategy and develop Salesforce solutions that support sales, customer service, and business operations. This role bridges business needs and technical development. You ensure that solutions are scalable, secure, user-friendly, and actively adopted across the organization. Together with business stakeholders, architects, developers, and administrators, you transform needs into priorities, user stories, and practical Salesforce solutions. You will become a trusted advisor to business teams developing new digital ways of working. Drawing on experience from multiple Salesforce implementations, you contribute best practices, drive change, and ensure long-term adoption—not just feature delivery. Your Key Responsibilities Product Strategy & Roadmap Own and communicate the roadmap for Salesforce Sales & Service Cloud. Ensure platform development supports business goals and customer experience. Evaluate new Salesforce features and identify business opportunities. Backlog & Requirements Management Own and prioritize the product backlog for Sales & Service Cloud. Translate business needs into clear user stories and acceptance criteria. Ensure requirements are well-defined and ready for development. Technical Leadership Provide guidance on Salesforce architecture, integrations, and configuration. Collaborate with architects and developers on scalable and secure solutions. Configure Salesforce Sales and Service Cloud hands-on when needed. Collaboration & Change Management Bridge business, Business Technology, and external partners. Lead workshops and improvement initiatives. Support teams through change and build engagement for new ways of working. Share experiences and best practices from previous Salesforce projects. Governance & Quality Ensure compliance with security, data, and governance requirements. Promote best practices in development, documentation, and delivery. What You Bring We're looking for someone curious, collaborative, and committed to creating real business value. You have: At least 5 years of Salesforce experience, with at least 3 years in a Product Owner, Business Systems Analyst, or Technical Lead role. Hands-on experience configuring Salesforce Sales and Service Cloud. Solid understanding of CRM, sales processes, and customer service. Experience with digital transformation, change management, and user adoption. Experience delivering Salesforce solutions across different organizations and industries. Academic degree in information systems, computer science, business, or equivalent experience. Desirable: Salesforce certifications, experience with Einstein or Agentforce, and work in large, integrated IT environments. Who Are We Looking For? We're looking for someone who identifies with the St1 spirit: Curious, Business-minded, Engaged, and Thoughtful. You thrive in changing environments where collaboration, accountability, and development are priorities. Why St1? Shape St1's CRM vision and create tangible impact in sales and customer service. Combine business insight with hands-on Salesforce development. Influence how the organization adopts modern digital solutions. Grow in Salesforce architecture, AI-powered CRM, and product leadership. Work from Helsinki or Stockholm in a Nordic tech organization built on trust and accountability. At St1, you gain true ownership of the CRM platform and its evolution. We support your development through learning, cross-team and cross-country collaboration, competitive terms, and strong growth opportunities. Interested? Submit your CV and cover letter via Barona Career by Thursday, August 14, 2026. For more information, contact Barona's recruitment team lead Lassi Jyrinsalo during office hours in August: Tuesday, August 4 or Thursday, August 6, 2026, 12–14. Let's challenge the ordinary! INDTECHSt1 is a company driving energy transition and operates in Finland, Sweden, Norway, and the United Kingdom. St1's energy portfolio includes oil products, biogas, sustainable aviation fuel (SAF), renewable diesel (HVO), and solar energy. St1 also runs several major energy transition projects. We are seeking a Technical Product Owner for Salesforce Sales & Service Cloud who wants to shape St1's CRM strategy and develop Salesforce solutions that support sales, customer service, and business operations. This role bridges business needs and technical development. You ensure that solutions are…

Overview

Type

job

Status

active

Visibility

public

City

Stockholm

GPS

59.354239223913, 17.951386893301copyopen in

Email

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Views

4

Published

20. 7. 2026

Edited

5. 8. 2026

Location

Specifications