Job Responsibilities
The Sales Manager is responsible for sales, market development and customer relationship management for China Eastern Airlines in the Swedish market, with the objective of achieving sales targets and continuously strengthening the Company's market share and brand presence in Sweden and relevant markets.
Key responsibilities include:
Maintain effective communication and coordination with China Eastern Airlines' headquarters in China and relevant business departments, possess a solid understanding of international airline sales operations, sales policies and relevant business systems, and be able to quickly undertake local sales responsibilities independently;
Develop and implement annual and periodic sales plans for the Swedish market and achieve assigned sales, revenue and market-development targets;
Develop, manage and maintain relationships with local travel agencies, TMCs, OTAs, corporate clients and other distribution channels, and continuously expand the Company's sales network;
Monitor and analyse the Swedish and relevant Nordic aviation markets, passenger demand, competitor activities, airfares and market developments, and provide regular recommendations on sales and market-development strategies;
Monitor flight sales performance, load factors, revenue and key origin-and-destination markets, and coordinate with relevant headquarters departments on fares, inventory, promotional products and other sales-support measures;
Plan and implement local marketing activities, agency cooperation, corporate-account development and brand-promotion initiatives to improve the Company's market presence and sales performance;
Manage commercial negotiations with key customers and business partners and follow up on contracts and cooperation projects, ensuring compliance with Company policies and applicable local requirements;
Collect and analyse sales data and market intelligence, and prepare regular sales reports, market analyses and business forecasts to support management decision-making;
Maintain effective relationships with airports, tourism organisations, chambers of commerce, industry organisations and other relevant partners, and identify cooperation opportunities that support the Company's commercial development;
Perform other sales, marketing and business-development duties as required by the Company's business needs.
The Sales Manager reports directly to the General Manager of China Eastern Airlines' Stockholm Office and is responsible for sales performance, distribution-channel development, customer relationships and market development in the Swedish market.