Customer Service Representative with a Focus on Upselling This is an exciting opportunity for you who want to develop within customer service and sales. You will work proactively to build strong customer relationships and focus on upselling. Responsibilities: Contact existing customers by phone to follow up on ongoing cases and ensure customer satisfaction. Handle incoming inquiries via phone, email, and other channels. Provide service, guidance, and answer questions regarding customer needs. Collaborate with team colleagues to develop processes and strengthen the customer experience. Qualifications: Strong communication skills in Swedish and English, both spoken and written. Experience with follow-up and relationship-building customer contact is a plus. Personal Qualities: You are service-oriented and competitive. You are self-driven, responsible, and enjoy taking your own initiative. You have a solution-oriented mindset and see opportunities in challenges. You are flexible, communicative, and contribute to good teamwork. You work in a structured and thorough manner to deliver high quality. Other Information: Does this sound interesting? Apply today as we review applications on an ongoing basis and the position may be closed before the role is filled if we move into the selection and interview phase. If you have any questions, please feel free to email the responsible recruiter Amir Sten at [email protected]
- City
- Göteborg
- Address
- Göteborg
- GPS
- 57.70887, 11.97456
- Published
- 14. 8. 2026
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