Customer Service Representative with Focus on Upselling
This is an exciting opportunity for you who wants to develop within customer service and sales. You will work proactively to build strong customer relationships and focus on upselling.
Responsibilities:
Contact existing customers by phone to follow up on ongoing cases and ensure customer satisfaction.
Handle incoming inquiries via phone, email, and other channels.
Provide service, guidance, and answer questions regarding customer needs.
Collaborate with team colleagues to develop processes and strengthen the customer experience.
Qualifications:
Strong communication skills in Swedish and English, both spoken and written.
Experience with follow-up and relationship-building customer contact is a plus.
Personal Qualities:
You are service-oriented and competitive.
You are self-driven, take responsibility, and enjoy taking own initiatives.
You have a solution-oriented mindset and see opportunities in challenges.
You are flexible, communicative, and contribute to good teamwork.
You work in a structured and thorough manner to deliver high quality.
Other:
Does this sound interesting? Apply today as we review applications on an ongoing basis and the posting may close before the position is filled if we move to the selection and interview phase. For questions, feel free to email the responsible recruiter Amir Sten at [email protected]Customer Service Representative with Focus on Upselling
This is an exciting opportunity for you who wants to develop within customer service and sales. You will work proactively to build strong customer relationships and focus on upselling.
Responsibilities:
Contact existing customers by phone to follow up on ongoing cases and ensure customer satisfaction.
Handle incoming inquiries via phone, email, and other channels.
Provide service, guidance, and answer questions regarding customer needs.
Collaborate with team colleagues to develop processes and strengthen the customer…
Overview
Type
job
Status
active
Visibility
public
City
Göteborg
Address
Göteborg
GPS
57.70887, 11.97456
Email
Phone
Views
5
Published
23. 7. 2026
Edited
3. 8. 2026
Specifications
Region
Västra Götalands län
Duration
Ongoing
Employer
Kraftsam Rekrytering & Bemanning AB
Postcode
40432
Open positions
3
Profession
Kundtjänstmedarbetare
Salary Type
Fixed monthly, weekly or hourly pay
Scope Of Work
100–100 %
Contact
Your message will be forwarded by email. Your address stays visible only to the user.
We measure anonymous traffic via Google Analytics to improve our service. Learn more.