Assistant Referent

Riga Social Service Riga Social Service announces open recruitment for the position of Assistant Referent in the Administration Department for Assistant Service Allocation (profession code 2422 04) Riga Social Service is a subordinate institution of the Welfare Department of Riga City Municipality that provides social assistance, organizes and delivers social services, and ensures assistant services to Riga residents. The purpose of the position is to ensure the allocation of assistant services in the manner prescribed by regulatory acts. Your responsibilities will include: receiving clients, consulting and informing them about their rights to Assistant Service, as well as the conditions and procedures for receiving Assistant Service; assessing client needs and their compliance with the criteria set out in regulatory acts for receiving Assistant Service; receiving and registering written and oral applications from Assistant Service applicants; evaluating additional documents attached to applications and institutional certifications of client participation in activities; providing clients with clear and accurate answers to their questions, as well as clearly and comprehensibly explaining decisions to grant or deny Assistant Service; conducting educational work – providing clients with practical and visual information about options for submitting reports electronically and accepting client submissions for electronic report submission; where necessary, conducting inspections at the client's place of residence; using the Municipality's Social Information System (SOPA) and other databases in your work. Regularly and promptly verify and update information in SOPA; preparing draft administrative acts. Organizing correspondence with clients, legal and natural persons, state and municipal institutions, preparing correspondence and other document drafts. We expect: first or second level higher professional or academic education, or a student acquiring higher professional or academic education; proficiency in the state language at C1 level (highest level); ability to navigate regulatory acts; ability to prepare written reports and statements; ability to use computer programs, desirable knowledge of the municipality's social information system (SOPA) and the electronic document management and meeting management system ELISS or NAMEJS; excellent computer and office equipment skills; high communication culture and excellent business communication skills; ability to make decisions consistently in accordance with your competence. We offer: professional training with the opportunity to develop professional skills; employment for an indefinite period; social guarantees (including health insurance after the probationary period, after one year of work, vacation benefits once per calendar year up to 50% of monthly salary and paid additional leave up to 10 working days); monthly salary – 1430.00 EUR (before tax payments); work location – 8 Maza Lubanas Street, Riga. When applying, please submit the following documents in the state language: a motivated cover letter; a description of your life path and professional experience (CV); a copy of a document confirming education (for applicants who obtained education abroad, attach a document on the academic recognition of the education in Latvia); optional references or recommendation letters from a previous or current workplace, or indicate in your CV persons to contact for recommendations. Please note that only candidates who advance to the next selection stage will be informed of the results. The position does not have the status of a state official; an electronic signature is required for the conclusion of an employment contract and other documents. Submit applications with the notation "Recruitment for the position of Assistant Referent in the field of Assistant Service Allocation" by 24.08.2026 to the Personnel, Document and Quality Management Department of Riga Social Service at the email address: [email protected]. Phone for inquiries: 67105695. Your personal data controller is Riga City Municipality (Riga Social Service). Address: Ratslaukums 1, Riga, LV-1539. The purpose of personnel selection is to determine the most suitable candidate with whom the municipality can establish employment relations. More information about the processing of the applicant's personal data is available in the Regulations on Personnel Selection Privacy Policy.

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