Customer Service Representative for E-shop

CUSTOMER SERVICE REPRESENTATIVE FOR E-SHOP We are looking for a colleague for the position of CUSTOMER SERVICE REPRESENTATIVE for our sales department, whose main responsibility will be customer communication. What do we offer? interesting and promising full-time employment friendly team environment office in Těmice near Hodonín monthly salary from 26,000 CZK corporate phone and notebook discount on purchases in the company store additional morning break flexible working hours with possibility of occasional remote work What will your responsibilities be? daily customer communication via phone, email, social media, etc. handling all customer requests, complaints, and returns complete management of B2B orders providing documentation for invoicing of wholesale suppliers if needed, assistance in the company warehouse/store close cooperation with the warehouse, logistics, sales department, and other colleagues What do we expect? minimum secondary education relevant experience in customer-facing work or related field, minimum 1 year understanding of basic accounting principles Czech language at perfect level, both verbal and written pleasant demeanor, communication skills, organizational abilities, stress resilience responsibility, loyalty, team spirit PC proficiency knowledge of POHODA accounting system and SHOPTET system is an advantage Group B driving license Start possible immediately. Contact via email.

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