Receptionist

About the Job Best Western Hotel City Gävle is a pleasant hotel in an excellent city center location next to Gallerian Nian and Stortorget. The hotel features 135 modern rooms. The hotel also offers conference facilities, gym, playroom, sauna, relaxation area, restaurant, and bar with full service licenses. We are now looking for reception staff to work occasional days/extra shifts as needed at our hotel. With the possibility of a permanent position in the future. About the Position As a receptionist, you are the face of the hotel and are responsible for providing our guests with professional and welcoming service. Work is on an as-needed basis, primarily during high occupancy, sick leave coverage, or vacation periods. Collaboration and flexibility are values we hold high, and we are looking for team members who are flexible with both tasks and work schedules. Our operations run seven days a week, year-round. The hotel reception is also staffed 24/7, which means work hours can vary between day, evening, night, and weekend shifts. Key Responsibilities Check-in and check-out of guests Guest service and handling of inquiries Bookings and administration in the booking system Phone and email communication Basic administrative tasks related to reception Serving in our hotel restaurant Sales in our lobby bar Qualifications Service-oriented and responsible Good communication skills Ability to work independently and handle multiple tasks simultaneously Good knowledge of Swedish and English; additional languages are a plus You must be at least 20 years old, as this position involves serving responsibilities and 20 is the minimum age requirement for a serving license Previous experience in reception or hotel work is a plus but not required What We Offer Extra work as needed Training and onboarding Varied work in a service-oriented environment Opportunity to gain valuable experience in hospitality and service Employment Type Hourly employment/extra shifts as needed. Does this sound interesting? We welcome your application! Selection and interviews are ongoing, so please send your application with CV and cover letter as soon as possible.

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