Quality & Patient Safety Manager

Are you our new Quality & Patient Safety Manager and want to be part of developing the future of fertility care? At Livio, quality, patient safety, and patient experience are the foundation of everything we do. We're now seeking a specialist who wants to play a key role in developing our approaches, processes, and management systems to ensure the highest quality of care. We offer an independent and varied role where you'll have the opportunity to drive improvement initiatives in close collaboration with clinics and leadership. You'll be an important force in our work to translate data, experiences, and ideas into concrete improvements that strengthen both our operations and patients' experiences. Responsibilities In this role, you will work both strategically and operatively within your areas of responsibility, driving improvement initiatives, analyzing results, and ensuring that our management systems support safe, efficient, and patient-centered care. Your responsibilities will include: Drive and coordinate business development, quality initiatives, and improvement projects while ensuring that the patient perspective permeates all areas. Develop, analyze, and improve processes and workflows to increase quality, patient safety, and efficiency. Responsible for and further develop Livio's quality, environmental, and management systems in accordance with ISO 9001, ISO 14001, and ISO 15189. Manage and develop the document management system Centuri. Monitor and analyze patient surveys, incidents, incident reports, and improvement suggestions as a basis for business development. Drive and support systematic patient safety work through risk analyses, incident analyses, and preventive measures. Plan and coordinate internal and external audits. Support the clinics' quality and environmental coordinators. Serve as Data Protection Officer (DPO). Function as a strategic and operational resource for the organization's continued development and report to the Group Medical Director. Who Are You? We're looking for someone with experience in business development, quality management, or patient safety work who is driven to create long-term improvements. You are analytical, structured, and have the ability to translate identified needs into concrete actions that lead to results. To succeed in this role, we see that you have: Experience in quality and business development Solid understanding of management systems, process development, and improvement work Experience driving projects and change initiatives Ability to analyze data and translate results into improvement measures You also have a strong interest in patient safety and care quality, as well as excellent communication skills and the ability to create engagement among different professional groups. You are fluent in Swedish and English, both spoken and written. Experience from healthcare is advantageous, as is knowledge of ISO standards and the document management system Centuri. Personal Qualities As a person, you are proactive, solution-oriented, and have a genuine interest in development and improvement. You work independently and take responsibility for driving your work forward while also having an easy time building relationships and creating trust in collaboration with others. We believe you: Have strong drive and good execution ability Are communicative and skilled at teaching Can engage and get people to work toward common goals Are responsive, humble, and good at building relationships Through your way of working, you contribute to a culture characterized by quality, patient safety, and continuous learning. What We Offer We offer exciting, responsible, and enjoyable work in a successful and growing group. With us, there are opportunities for knowledge exchange between different professional categories and different clinics that promote your own development. We know that to succeed, our most important resource is engaged employees with diverse skills and experience. A distinguishing feature of our work process is that all functions work closely together with the patient's best interests in focus. We apply individual salary setting and a fixed monthly salary. Our administrative function is based in offices in both Gothenburg and Stockholm, but if you live close to one of our other clinics, that can also be discussed. This is a permanent full-time position. A six-month trial period applies. Start date by agreement. Application The application deadline is September 30. We encourage you to submit your application as soon as possible, as interviews are conducted on a rolling basis. If you have any questions, feel free to email Medical Director [email protected]. You can also learn more about the organization on our website www.livio.se We look forward to receiving your application!

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