Order & Customer Support Coordinator for Well-Known Customer in Ludvika

Experis AB · Full-time

Lyviksvägen 1A, 771 31, Ludvika, Ludvika, Sweden

Do you want to work in an international environment where structure, service, and collaboration are in focus? Jefferson Wells is now seeking an Order & Customer Support Coordinator for a long-term consulting assignment with a global industrial company in Ludvika. We're looking for someone who thrives with administration, has good system skills, and wants to develop in an international operation with many contact points. Welcome to apply today! Placement location: Ludvika Employment form: Consulting assignment via Jefferson Wells Scope: Full-time, work performed on-site at the client, some possibility for remote work may become relevant in the future. Assignment period: Start immediately or by agreement, assignment for 6-12 months initially. Excellent chances for continued employment. Selection and interviews are ongoing and the position may be filled before the final application deadline. About the Assignment In this role, you will be an important part of a back-office team that supports the operations' order managers and contributes to a smooth and professional customer experience throughout the order process. Your Responsibilities As an Order & Customer Support Coordinator, you will work primarily with administrative support in order management. You will collaborate with multiple functions within the organization and be an important link between internal teams and customers. Your responsibilities include, among others: Registration and administration of customer orders Handling of order confirmations and tracking of order flows Administrative support to order managers Coordination with internal functions such as sales, planning, production, and finance Customer contact via phone and email as needed Contribute to development and improvement of work methods and processes The role offers broad contact points and good opportunities to build a strong internal network within a global organization. Who Are You? We're looking for someone who thrives with administrative tasks and who is motivated by providing good service to both colleagues and customers. To succeed in this role, we see that you: Have at least 1-2 years of experience in order management, customer support, or administrative work. Have very good computer skills, technical interest, and an easy time learning new systems Are structured, thorough, and well-organized Have good ability to prioritize and handle multiple tasks simultaneously Are service-oriented and have good communication skills Speak Swedish and English fluently in speech and writing, as English is used daily in contact with international customers It is an advantage if you have experience from technical or industrial operations. About Jefferson Wells Jefferson Wells is a consulting and recruitment company specializing in competency provision of managers and specialists. Jefferson Wells' unique expertise and industry experience enable businesses to grow and offer long-term career development for our candidates. Jefferson Wells operates in about 50 locations in Sweden and in more than 50 countries worldwide and is part of ManpowerGroup. With our extensive network, we can offer many exciting job opportunities. We match your skills and career goals with some of Sweden's most attractive businesses and brands, so you can achieve your career goals. Application We warmly welcome your application by registering your CV. Please note that we do not accept applications via email. Selection is ongoing.