Reconsideration Officer in Stockholm

Försäkringskassan · Full-time

Box 42006, Stockholm, Sweden

Every year, the Swedish Social Insurance Agency makes 21 million decisions that affect people's lives and society as a whole. We pay out approximately 260 billion kronor annually. These are taxpayers' funds that we manage. It is a significant responsibility. That is why we look carefully into each case, follow laws and regulations, inform and guide, care, and show consideration. This is a job for you who want to take responsibility. Welcome to the Swedish Social Insurance Agency. The Legal Support department is responsible for the agency's reconsideration activities, court proceedings, and case-handling-related legal support. We are now strengthening our reconsideration unit with additional colleagues. We are looking for you who, together with us, want to be a driving force in legal quality work within the Benefit Fraud Department. Investigations, Analyses, and Teamwork As a Reconsideration Officer, you safeguard citizens' rights by conducting a new, complete review of decisions where individuals have requested reconsideration of the Swedish Social Insurance Agency's decision. You assess, investigate, and make decisions in cases. You make clear and legally sound decisions that address all claims. If a reconsidered decision is appealed to court, you are responsible for preparing documentation for the court's review. You maintain contact by phone or in writing. Externally, you have contact with employers, healthcare services, the Swedish Public Employment Service, municipalities, and county councils, among others. In your work, you actively contribute to continuous improvement of quality in work processes and case handling, and you support learning in the handling of individual cases. As a Reconsideration Officer, you handle confidential information, which places high demands on proper handling. Therefore, it is important that you have high security awareness. This is a job for you who want to take responsibility. We are looking for you who hold a university degree or have experience and qualifications that can be deemed equivalent, preferably in social sciences or law have a systematic and thorough approach and deliver results according to agreement understand and effectively analyze complex issues collaborate effectively with others and share knowledge, experience, and information have good communication skills, both verbal and written support others in striving to achieve common goals. It is meritorious if you have in-depth knowledge of social insurance and administrative law have specialist competence or case-handling experience in one of the Swedish Social Insurance Agency's benefit areas have worked for at least 3 years with one or more of the benefits housing allowance and care allowance/extra cost reimbursement have or have had a responsibility area alongside your main duties, such as team coordinator or supervisor. We place great emphasis on your personal qualities. Other Information 2 positions, permanent, full-time, with start date by agreement. A probationary period may apply. Certain positions with us involve participation in security-sensitive activities. To be employed in such a position, a passed security clearance according to the Security Protection Act (2018:585) is required. In accordance with the Swedish Social Insurance Agency's security guidelines, background checks are conducted in this recruitment. Remote work is possible if the work permits. In this recruitment, work-psychological tests may be used as part of the selection process. Placement locations: Stockholm, Gothenburg, or Sundsvall. Want to know more about the Swedish Social Insurance Agency as an employer? Visit https://www.forsakringskassan.se/om-forsakringskassan/jobba-hos-oss Contact Persons Manager: Samra Swenson, 010-116 49 05 (for questions about the position). HR Specialist: Frida Skogsborn, [email protected], 010-112 24 18 (for questions about the recruitment process). ST: Johanna Ryderling, 010-119 76 22, Saco-S: Erik Bröddén, 010-114 21 84, Seko: Johanna Grundström, 010-115 30 44. Application Welcome to submit your application no later than September 20, 2026. When you apply, please attach your CV. We do not use cover letters in our recruitment processes; instead, you will answer a number of selection questions relevant to the position. Upload your diplomas, grades, and certificates with your application. If you have protected personal information or do not have access to Bank-ID, please call the HR Specialist named in the announcement, and you will receive help submitting your application. In everything we do, we act based on the principle of equal value for all people, legal certainty, and good service.