Norwegian-Speaking Customer Service Representative in Dental and Medical Technology

We are now seeking a Norwegian-speaking customer service representative for our client in the Mölndal/Gothenburg area, a world leader in innovative solutions and medical technology equipment for the dental care industry. This is an exciting opportunity for you who enjoy customer contact, have a good understanding of Norwegian, and want to work in an international environment. The position is located in the Mölndal/Gothenburg area. About the Role As a customer service representative, you will be an important part of the customer service team and have daily contact with customers in the Norwegian market. You will work closely with both internal and external contact points to ensure high service and professional support. Working hours are weekdays 08:00-16:50 with immediate start. Your responsibilities will include: Handle incoming customer inquiries via phone and email Provide professional service and support to customers in the Norwegian market Register and manage customer inquiries in the company's business system Collaborate with internal departments to ensure effective solutions for customers Follow up on cases and ensure a high level of service throughout the customer journey Contribute to the development and improvement of internal processes and procedures Perform administrative tasks related to customer service and documentation About You We are looking for someone who: Has very good understanding of Norwegian in speech and writing Has experience from customer service, administration, or another service-oriented role Is communicative, solution-oriented, and has professional customer service skills Is organized, thorough, and accustomed to handling multiple cases simultaneously Has good computer skills and finds it easy to work in different systems Enhoys working both independently and in close collaboration with colleagues Merits Has experience from the dental care industry, medical technology, healthcare, or related industries, which is advantageous but not required Has knowledge of dental equipment or dental care-related products, which is seen as an advantage Contact Information We conduct continuous selection. If you advance in the process, you will be contacted for an initial telephone interview. If you have questions about the position or the recruitment process, please feel free to contact the responsible recruiter: Adal Burhan – [email protected] For questions regarding registration of your application, please contact our support at: [email protected] We look forward to your application!

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