Norwegian-Speaking Customer Service Representative – Lund
Do you enjoy helping people, taking responsibility, and working at a fast pace? Are you drawn to variety and the opportunity to work with different types of customers and industries? Then this could be your next step.
We are now seeking a Norwegian-speaking customer service representative for an exciting position in Lund, where your language skills will be a crucial part of delivering a first-class customer experience. Here you will work with several well-known organizations across different industries, including insurance and telecommunications, in a role where service, problem-solving, and business acumen go hand in hand.
About the Role
You will be a key part of the customer service team with daily contact with customers via phone and email. You will primarily handle incoming inquiries, such as customer questions, insurance matters, and administrative tasks. The work is characterized by variety. You will manage multiple assignments in parallel and work with different types of customers, which makes the role both developmental and dynamic. You will be part of a team with strong cohesion, where colleagues support each other and contribute to a positive work environment with high engagement and a focus on quality.
Your Responsibilities
• Identify and resolve customer inquiries quickly and professionally
• Manage and update customer records
• Handle complaints, invoices, and orders
• Work systematically with administrative tasks
• Maintain price lists
• Work proactively on upselling
We Believe You:
• Have excellent knowledge of Swedish in speech and writing, and are fluent in Norwegian
• Have a strong service focus and enjoy customer interaction
• Enjoy variety and can switch between different tasks and industries
• Are detail-oriented, solution-focused, and self-directed
• Have high work ethic and a flexible approach to work
• Learn new systems easily
• Are based in Lund and surrounding area and have the ability to work from the office as needed
Previous experience in service or sales is advantageous but not required.
What We Offer
• Scope: Full-time, with possibility of part-time (50–100%), Monday–Friday
• Monthly salary: 24,923 kr + language supplement of 2,400 kr for Norwegian language skills
• Paid introduction and comprehensive training
• Ongoing coaching and support for your development
• Collective agreement and good employment terms
• Opportunity for hybrid work after introduction
• A secure employment with clear terms and development opportunities
• Possibility of permanent employment in the future
You will be employed by Barona and the assignment starts as soon as the recruitment process is complete. Initially, the assignment runs for 6 months with good chances of extension and transition to the client.
Practical Information
Location: Lund (hybrid, with some regular office presence)
Start: As soon as possible
Interviews are ongoing, which means the position may be filled before the final application deadline. Submit your application as soon as possible.
As part of the recruitment process, a language test in Swedish and Norwegian will be conducted.
For questions, contact:
Emma Hjorth – [email protected]
Please note that we do not accept applications via email.
About Barona
Barona is an international group with offices in 10 countries. In Sweden, we are located in Stockholm, Gothenburg, Malmö, Falun, and Strömsund and deliver solutions within competence supply throughout the country. We offer our customers a visionary and future-adapted partnership and our employees exciting opportunities at all stages of their careers. Since our start in Finland in 1999, our success has been built on strong customer focus and innovative thinking regarding service offerings and business development. Through our focus on innovation and digitalization, we are at the forefront of modern recruitment.
Read more here: https://barona.se/om-barona/Norwegian-Speaking Customer Service Representative – Lund
Do you enjoy helping people, taking responsibility, and working at a fast pace? Are you drawn to variety and the opportunity to work with different types of customers and industries? Then this could be your next step.
We are now seeking a Norwegian-speaking customer service representative for an exciting position in Lund, where your language skills will be a crucial part of delivering a first-class customer experience. Here you will work with several well-known organizations across different industries, including insurance and…