Migration Assistants for Administrative Units in Göteborg

Migrationsverket · Full-time

Vestagatan, Göteborg, Sweden

We are seeking several migration assistants for two of our administrative units, Administrative Unit 2 and Citizenship Unit 6, located in Göteborg. As a migration assistant in one of our administrative units, you will work in a varied capacity and provide administrative support for case processing. These administrative tasks may include, for example, handling and registering incoming documents to the agency, managing the disclosure of public records, and answering general inquiries. We are seeking new colleagues for fixed-term employment and temporary positions – an opportunity for you who want to try administrative work at one of Sweden's largest government agencies! What you can expect As an employee at the Swedish Migration Agency, you can expect rewarding work in a dynamic environment characterized by a focus on continuous improvement, collaboration, and respect for people. You will also be offered an introduction and good opportunities for ongoing professional development. What does a migration assistant do? In your role as a migration assistant, you will independently and in consultation with your team colleagues perform tasks related to administrative support for case processing. The work includes contact with the public and, where applicable, other government agencies. You will work with registering and managing letters and applications, as well as handling documents and files in document and case management systems. You handle mail, archive materials, and release public records after confidentiality assessments. You register incoming appeals and also transfer cases to courts and support other units' case processing. In addition, you work with various administrative tasks that may change on an ongoing basis. Furthermore, you will perform work tasks on assignment from the unit manager. In your role as a migration assistant, you are a good representative of the Swedish Migration Agency and demonstrate respectful conduct both internally and externally. You actively participate in our improvement efforts and show commitment to our mission and your work tasks. You also embody the Swedish Migration Agency's core values: clarity, empathy, and courage. Who are you? We are seeking someone who is organized and thorough and has a good ability to plan and prioritize your work. You have the ability to work with and switch between different tasks to achieve the unit's goals. You work independently, take responsibility for the overall quality of your work, and ensure that work progresses forward. You are also service-oriented and accommodating in your interactions with both colleagues, applicants, and other stakeholders. You also have a very good ability to collaborate and resolve conflicts in a constructive manner. You are clear and professional in your communication. You can answer complex inquiries where you need to be up to date with new procedures on an ongoing basis. You have the ability to learn quickly and remain calm under pressure when work accumulates. In our work as civil servants, there are also high requirements for judgment and strong security and confidentiality awareness. In this recruitment process, we will apply work psychological tests, and group interviews will preliminarily be held during weeks 42-44. You have Completed upper secondary education with approved grades Experience in administrative work that the employer deems relevant Experience working in project form or work groups over time with shared deliverables including presentation of results or submission of assignments Experience working with requirements for good service and team/group collaboration Very good communication skills and express yourself well in speech and writing in Swedish Experience working with digital tools and systems Good communication skills and express yourself well in speech and writing in English It is meritorious if you have Academic education in administration, public administration, or similar area that the employer deems relevant Experience in administrative work within state or public operations, or experience related to the Swedish Migration Agency's mission Experience working in complex operations in a changing environment Information Employment form: several vacancies, fixed-term employment as well as temporary positions with varying length, at the longest until December 31, 2027 Working hours: office hours Location: Göteborg, work takes place primarily in the office Start date: January 2027 or by agreement Employment benefits: Read about our employment benefits here. Application We warmly welcome your application documents no later than September 24, 2026. We accept your application through our recruitment system. _________________________________________________________________________________________________________ About the recruitment process For us, it is important that all competence in the labor market is utilized. We therefore welcome all applicants and strive for an even gender distribution and diversity. As a government agency, we recruit based on merit and competence. On arbetsgivarverket.se you can read more about what this means. If you want to contact trade union representatives, contact information for Saco-S, Seko, and ST can be found at the bottom of the page "Lediga jobb och intresseanmälan" on migrationsverket.se: Questions and Answers about Applying for a Job at the Swedish Migration Agency To work at the Swedish Migration Agency, you must have the right to reside and work in Sweden on one of these grounds: Swedish citizenship (requirement for certain positions), Nordic citizenship, EU citizenship, or a permanent residence permit. If you have protected personal information, or other information that you consider protected, you should contact [email protected] before submitting your application so we can tell you more about our security procedures.