Customer Service and Technical Support Representative

Description:

Customer Service and Technical Support Representative About Us Symbolbruket develops and adapts products with Widgit Symbols in collaboration with the English company Widgit Software. Our products support communication, structure, reading and writing in various ways. Our users are primarily found in schools and preschools, care services, rehabilitation and speech therapy. Our most used tools are the web service Widgit Online, the desktop programs InPrint 4 and SymWriter 2, and the app Widgit Go. We are a small company that places great emphasis on participation and ensuring that everyone enjoys their tasks and feels a good balance between work and leisure. Our office is located in central Linköping and we work according to a hybrid model with the opportunity to split work between the office and home equally. About the Position We are now looking for a new team member for our customer service and user support team. You will meet our users through phone and email support, receive and handle orders, and assist with certain technical and administrative questions. The position broadly consists of: Staffing our customer service and support via phone and email Troubleshooting and basic technical support Administration and case follow-up About You We are looking for someone with a strong drive to help and deliver high-quality service. You have an easy time learning new systems and can quickly understand how things work on a technical level. You will be part of a team of approximately five people who work closely together. The group is characterized by a collaborative working style where you together continuously develop and improve routines and processes for each other and our customers. We would like to see that you: Have experience in customer service or technical support Have experience with administrative work in various systems, good system knowledge and feel comfortable working in different administrative tools Communicate fluently in Swedish both spoken and written Have good knowledge of English both spoken and written As a person, you are: Easygoing, positive and solution-oriented Helpful and pedagogical, with the ability to explain and guide in a clear way Orderly and structured Welcome to submit your application or any questions to [email protected]. The application deadline is 9/8 but we conduct continuous selection. The position may therefore be filled before the final application date, so do not delay submitting your application.Customer Service and Technical Support Representative About Us Symbolbruket develops and adapts products with Widgit Symbols in collaboration with the English company Widgit Software. Our products support communication, structure, reading and writing in various ways. Our users are primarily found in schools and preschools, care services, rehabilitation and speech therapy. Our most used tools are the web service Widgit Online, the desktop programs InPrint 4 and SymWriter 2, and the app Widgit Go. We are a small company that places great emphasis on participation and ensuring that everyone…

Overview

Type

job

Status

active

Visibility

public

City

Linköping

Address

Storgatan 28

GPS

58.41108858135, 15.626341980919copyopen in

Email

Show email

Views

2

Published

25. 6. 2026

Edited

5. 8. 2026

Location

Specifications