Technical Support Manager M/F

JSP, s.r.o. · Full-time

Jičín, Czech Republic

Requirements: - Higher education in technical field (electrical, mechanical, automation) - Minimum 5 years of experience in technical support, service, or similar role - Experience leading a small team - Experience with tenders and complex projects - English minimum B1 level (communication with foreign suppliers) - Ability to navigate technical documentation - Willingness to travel occasionally - Driver's license category B Job Responsibilities: - Lead, develop, and motivate the technical support team - Streamline processes and optimize bidding activities - Oversee key business cases - Detailed knowledge of products and their competitive positioning - Navigate project and technical documentation - Close collaboration with sales, engineering, marketing, and administration - Build relationships with key customers - Active participation in conferences, customer events, and training Benefits: - Motivating compensation system - 5 additional vacation days - Sick days - Contribution to pension insurance - Professional training and career development - Employee programs (Vodafone, Škoda, Toyota) - Permanent employment contract - Stable foundation and long-term perspective - Company events - New, attractive work environment