Loan Advisor

Job ID: 5597 We are looking for someone with personality, passion, and courage – we'll provide the knowledge! Nordea is a leading bank in the Nordic region that for 200 years has worked to be a strong and personal financial partner to our customers. Our business is built on long-term relationships with customers where we combine our advisory expertise with our digital solutions to best manage the customer's entire finances. To Nordea's Loan Center in Uppsala, we are looking for you who want to contribute to fulfilling our customers' future plans and dreams. A passion for creating great customer experiences and providing personal service comes naturally to you. What we offer you We offer a dynamic, pleasant, and inclusive workplace in a bank with high ambitions. With us, you become part of a team with wonderful colleagues in a good work environment and engaged leaders. At the Loan Center, we are specialists in financing solutions regarding mortgages, personal loans, and other financing products, and we look at the whole picture to meet our customers' needs. We process loan applications and handle incoming phone calls from customers who have loans or have applied for loans at Nordea. We are in contact with customers from all over Sweden and meet them remotely, mainly by phone. As a new employee, you will receive knowledge that gives you the prerequisites to provide our customers with qualified service. We provide ongoing training so you can best develop in your role. You help our customers with customized suggestions regarding the bank's services and products. Your focus areas will be to: Contribute to our good availability, where you help customers through the channel they choose Attract new customers while maintaining good relationships with existing customers With a proactive approach, promote high customer satisfaction and contribute to long-term customer relationships Collaboration, Ownership, Passion, and Courage are our values that you share. We are looking for you who have a genuine interest in winning customers' trust and loyalty. You: Have the ability to put yourself in the customer's situation and have a natural aptitude for building relationships Are stimulated by creating positive customer experiences Participate actively to contribute to good atmosphere and develop together with colleagues Are organized, adaptable, and pick up new technology that you use in your work and in meetings with customers Have completed upper secondary education and have good knowledge of Swedish and English, both spoken and written It is a merit if you have several years of experience from service professions or the financial industry. With the right personal qualities, you may have a varied professional background. We look forward to meeting you who enjoy working in a team where we help each other succeed and make it possible for our customers. If this sounds like you, don't hesitate to get in touch! Next steps Submit your application by 09/09/2026. We are an international company and therefore communicate in some parts of our recruitment process in English. For more information about the position, you are welcome to contact Fredrik Sandqvist via email: [email protected]. At Nordea, we know that an inclusive workplace is a sustainable workplace. It is our firm belief that our different backgrounds, experiences, qualities, and personalities together make us better equipped to help our customers and contribute to the societies we operate in. So be who you are. For union information, contact [email protected] or [email protected].

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