Qualified Case Handler for Individual and Family Care

Rättviks kommun · Full-time

Vasagatan 1, Rättvik, Sweden

Rättvik – where tradition meets the future! Here you will find the most attractive living environments with high quality of life, security and service for our residents and visitors; much thanks to our solid sustainability work. The Social Services Department is responsible for care for the elderly and people with disabilities, as well as support, counseling and other services for children, young people and adults. We work based on the Social Services Department's vision. The mission: To provide Rättvik residents at all stages of life with the right support, at the right time and in the right way by creating a more preventive, accessible and knowledge-based social service. The purpose: To create the best possible conditions for Rättvik residents to be able to take responsibility for living an independent life and maintain good health throughout their lives. About the position We are now looking for a qualified case handler for a temporary position at IFO adult and open care. As a qualified case handler, you will have a central function in the unit. You will staff our switchboard and reception, which means you are the face of the organization and ensure that every visitor receives a legally secure, safe and professional first meeting with the social service. Job description Your tasks are varied and include both administrative and practical elements. With emphasis on: Managing reception, switchboard and handling incoming mail and e-mail to the Individual Board. Administering disbursement of financial assistance and payments from other authorities Handling orders and reporting faults Working in our management system Life Care/Procapita and providing administrative support to others in the unit. The work pace is sometimes high, which means you need to be able to structure your time, prioritize when needed and maintain a calm demeanor. Qualifications We are looking for someone with relevant post-secondary education, or alternatively documented experience in the field with a focus on administration in municipal operations. You express yourself well in speech and writing. It is advantageous if you have knowledge of record keeping and archival rules, experience working in the LifeCare management system and experience working in a politically governed organization. To thrive in these tasks, you are a pronounced team player who takes great responsibility. You meet every person with respect and empathy. Since the work is team-driven, it is important that you can understand, grasp and apply applicable legislation. Other information Selection and interviews may take place on an ongoing basis - so apply now! About the employer: If you are interested in working with us, you can get an idea of what salary you can expect when applying for a job with us on our website. Welcome to read more via this link: Lönestruktur i Rättviks kommun - Rättviks kommun At Rättvik Municipality, we create conditions for developing workplaces with secure leaders and employees. We care about each other's work environment and want all employees to feel satisfied and develop with us. For us, it is important that everyone goes to work with a positive feeling and feels joy in their work. We create quality of life and make a difference for people every day, we have Sweden's Most Important Jobs!