Customer Service Representative | Ownit | Stockholm

Description:

Are you service-oriented and enjoy helping customers? We at Manpower are now seeking engaged customer service representatives for an exciting consulting assignment with our client Ownit in Stockholm. Here you'll get the chance to work in a team with strong cohesion and contribute to high customer satisfaction. Do you want to develop within customer service and technical support at one of Sweden's largest telecom operators? Submit your application today! Location: Solna Start: August 31 Assignment duration: 6 months, with the possibility of extension or employment with client Working hours: Monday-Friday 09:00-18:00 and every fourth weekend Saturday-Sunday 10:00-14:00 About the customer service representative role As a customer service representative at Ownit, which is a product brand within Telenor, you work on assignment for one of Sweden's largest telecom operators. You become part of a team where community and collaboration are central. You handle both new and existing private customers and help them with everything from billing questions to cancellations and technical support. Unlike many other customer services, you don't transfer calls—you solve the customer's problem directly. Some upselling is included in your tasks. It's important that you're comfortable working on the phone and enjoy customer contact. Common work tasks: Provide support to private customers via phone and digital channels Handle billing questions, subscription cancellations, and technical issues Ensure high customer satisfaction through professional service Work with upselling as needed Contribute to the team's community and positive work environment Who are we looking for? We're looking for someone with experience in service who enjoys helping people. You are solution-oriented, communicative, and have a positive attitude. Previous customer service experience is a merit but not a requirement—you'll receive the competence you need during the assignment. We'd like to see that you have: Previous experience from service roles, for example retail or restaurants Good computer skills and high school diploma Ability to communicate fluently in Swedish and English Comfortable working on the phone and having many customer contacts A willingness to learn and develop within customer service and technical support The recruitment process In this recruitment process, a mandatory step is a digital chat interview. Directly after you complete your application, you'll receive an email and SMS with a link to Hubert where you'll conduct the chat interview. Background check information In accordance with our client's requirements, this recruitment includes a background check in the criminal and records register as part of the employment process. By applying for this position, you consent to us using your personal data for this purpose. The information obtained corresponds to data from the police's criminal and records register. The data is not downloaded, stored, or used for any purpose other than assessment related to this current position. Consent is voluntary and can be withdrawn at any time. Please note that valid consent is required to complete the recruitment process. How do I apply for the job? It's very simple! Apply for the job via the application button. If you have any questions, you're welcome to contact responsible recruiter Sara Nordström via email: [email protected] Please note that we do not accept applications via email! We look forward to hearing from you! Reminder before applying To allow us to review your application in the best way, we ask you to clearly describe your previous work experience. State your previous employers, your title, and the time period for each position. If you've also worked for a staffing agency previously, we'd like to know that as well. About Manpower Manpower is Sweden's leading recruitment and staffing company with tens of thousands of attractive employers across the country as our clients. With our extensive network, locally as well as globally, we can offer many exciting job opportunities that help you build your career, both short and long term. With us you can apply for full-time jobs or extra work alongside studies. We always offer a competitive salary.Are you service-oriented and enjoy helping customers? We at Manpower are now seeking engaged customer service representatives for an exciting consulting assignment with our client Ownit in Stockholm. Here you'll get the chance to work in a team with strong cohesion and contribute to high customer satisfaction. Do you want to develop within customer service and technical support at one of Sweden's largest telecom operators? Submit your application today! Location: Solna Start: August 31 Assignment duration: 6 months, with the possibility of extension or employment with client Working hours:…

Overview

Type

job

Status

active

Visibility

public

City

Solna

Address

Evenemangsgatan 21

GPS

59.370126379492, 18.000879208337copyopen in

Email

Show email

Views

11

Published

23. 7. 2026

Edited

5. 8. 2026

Location

Specifications