Customer Service Representative for Exciting Assignment in Stockholm Fall 2026

Description:

About the Position Are you passionate about delivering excellent service and motivated by finding solutions that satisfy customers? Do you thrive in a role where no two days are the same and where you can combine problem-solving with relationship-building? Then this might be the position for you! We are now looking for an engaged and service-oriented customer service representative for an exciting assignment with our client. Here you will become an important part of a cohesive customer service team where your contribution has great significance – both for customers and the business. As a central part of the team, you will be the link between the company and its customers. You will have daily contact with both customers and internal colleagues to ensure smooth processes and deliver top-class service. About Us KFX HR-partner is an authorized staffing, recruitment, and transition company. We are very concerned that you feel comfortable with us and at your client workplace. With us, you are an important and valued person, both as an employee and as a colleague. We are a staffing company that values personal contact with all our employees. Our goal is to be the staffing industry's best employer. You will be employed by KFX HR-partner, which is why it is important that you are comfortable in a consultant role. As a consultant, it is important that you can take own initiative, are flexible and reliable. You are our and the client's face outward and should therefore understand our and the client company's organization. Our guiding principles at KFX HR-partner are Pride, Care, and Commitment, and these should permeate everything we do. Work Responsibilities As a customer service representative, you will be an important part of the business and work to create positive customer experiences in every interaction. Your work responsibilities will include: Assisting customers via phone, email, and chat with questions, guidance, and problem-solving in a professional and engaged manner Following up on customer cases to ensure that each customer receives quick feedback and a smooth experience from start to finish Registering, documenting, and administering cases with high quality and accuracy Working closely with colleagues and other departments to together find effective solutions and create the best possible customer experience Contributing ideas and initiatives that develop working methods, improve processes, and strengthen customer service Working according to the company's procedures and quality requirements to ensure a high level of service in every customer interaction Qualifications We are looking for someone who is passionate about service and enjoys creating good customer relationships. You are a person who sees opportunities, enjoys solving problems, and thrives in a role where you can take responsibility and make a difference. To succeed in this role, we see that you: Have experience in customer service, customer support, or similar service roles where you had daily contact with customers Communicate fluently in Swedish both verbally and in writing and can adapt your communication style to the recipient and situation Are solution-oriented, unpretentious, and thrive in a fast-paced environment where tasks can vary from day to day Have genuine engagement for service and are motivated by creating positive customer experiences Are structured, thorough, and find it easy to prioritize and manage multiple cases simultaneously Enjoy collaborating in a team, but are also self-driven, initiative-taking, and take responsibility for your own work Other Information Start Date: Fall 2026, by agreement Scope: Full-time Salary: Individual salary setting (Unionen Collective Agreement) Location: Greater Stockholm This is a consultant assignment where you are employed by KFX and work at the client site. We conduct a background check in all recruitment processes. For questions or inquiries, contact responsible recruiter Elin Kjellin at [email protected]. We do not accept applications via email. Selection is ongoing and the position may be filled before the final application deadline. Take the chance and apply today! #LPAAbout the Position Are you passionate about delivering excellent service and motivated by finding solutions that satisfy customers? Do you thrive in a role where no two days are the same and where you can combine problem-solving with relationship-building? Then this might be the position for you! We are now looking for an engaged and service-oriented customer service representative for an exciting assignment with our client. Here you will become an important part of a cohesive customer service team where your contribution has great significance – both for customers and the business. As a…

Overview

Type

job

Status

active

Visibility

public

City

Stockholm

Address

Karlavägen 96

GPS

59.336373307896, 18.09492787616copyopen in

Email

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Views

4

Published

2. 7. 2026

Edited

5. 8. 2026

Location

Specifications