About the Position As a customer service assistant, you will be an important part of the customer service function and work closely with both tenants and housing seekers. The role involves daily customer contact via reception, phone, email, and chat. You will be responsible for providing professional service, handling incoming inquiries, and ensuring that customers receive clear information and excellent service.
You will work in a team focused on accessibility, quality, and customer satisfaction.
Start: September 14 or by agreement
Working Hours: Weekdays according to schedule, 07:00–15:30 or 07:30–16:00. Work is on-site; remote work is not available.
Job Responsibilities: In this role, you will, among other things:
Answer questions about rental and housing inquiries
Receive and handle inquiries from tenants, housing seekers, and other interested parties
Provide status updates on ongoing cases
Receive and register maintenance requests
Manage keys and access cards/tags
Handle payment matters, such as rent payments and orders for maintenance and add-ons
Draw up agreements for parking spaces and storage units
Handle terminations of rental agreements for apartments, parking spaces, and storage units
Take responsibility for certain mail handling
We Are Looking for You:
Have a high school diploma
Have experience in service work and customer contact
Have worked in, for example, customer service, retail, reception, or other customer-focused operations
Communicate fluently in Swedish, both spoken and written
Have good knowledge of English, both spoken and written
Who Are You?
We place great emphasis on personal fit. To succeed in this role, we see that you are:
Positive and service-oriented
Responsive and empathetic in your interactions with people
Solution-oriented and proactive
Organized and responsible
Comfortable prioritizing and staying calm even during busy periods
A team player who contributes with engagement and professional service
About the Company Uniflex is one of Sweden's leading staffing and recruitment companies with over 20 years of experience matching the right talent with the right workplace. Since 2002, we have helped companies find the right expertise in technology, industry, administration, customer service, and other professional roles.
We work with recruitment, staffing, interim solutions, and partnerships with subcontractors – from specialists to managers and administrative and office roles. Over the years, we have successfully matched thousands of employees with both small and large organizations across the country.
Let's get to work!About the Position As a customer service assistant, you will be an important part of the customer service function and work closely with both tenants and housing seekers. The role involves daily customer contact via reception, phone, email, and chat. You will be responsible for providing professional service, handling incoming inquiries, and ensuring that customers receive clear information and excellent service.
You will work in a team focused on accessibility, quality, and customer satisfaction.
Start: September 14 or by agreement
Working Hours: Weekdays according to schedule, 07:00–15:30…