Do you want to combine studies, another job, or a flexible lifestyle with an exciting side job? Do you want a rewarding side job where you get to help people, solve problems, and be part of a dedicated team as a Customer Service Representative? Then this might be the opportunity for you!
At Jula Customer Service, no two days are alike. Every day we help our customers in Sweden and Norway via phone, email, chat, and social media. We're now looking for more colleagues who want to be part of our great team in Skara.
This role is perfect for you if you're looking for a long-term side job alongside studies, other work, or if you want to work flexibly in a social and developing environment. The employment level varies based on business needs, but typically ranges between 50 and 80 percent over time. Working hours are full days during weekdays between 8:00-18:15.
Why choose Jula Customer Service?
With us you get:
- An exciting and varied workday
- Valuable experience in customer service, e-commerce, and communication
- A workplace with strong team spirit and engaged colleagues
- Opportunity to develop and grow with the company
- Good opportunities for continued employment for the right person
Jula is an international company with its heart in Skara. Together we work to give our five million customers a simple, smooth, and positive experience every day.
About the role
As a customer service representative, you'll be part of a team of about 25 colleagues who together help our Swedish and Norwegian customers.
You will among other things:
- Answer customer questions via phone, email, chat, and social media
- Help customers with questions about e-commerce, deliveries, and product range
- Provide technical support
- Handle membership and account inquiries
- Contribute to creating the market's best customer experience
The work is varied, fast-paced, and perfect for you if you enjoy helping others and solving problems.
Who are you?
We believe you are a positive and service-oriented person who enjoys customer contact and likes finding solutions.
To succeed in the role, we see that you:
- Are at least 18 years old
- Have good computer skills
- Have very good Swedish language skills, both spoken and written
- Are responsible, engaged, and communicative
- Learn new things easily
If you have previous experience in service roles or an interest in Jula's products, that's a plus, but the most important thing is your attitude and willingness to make a difference for our customers.
Good to know
- Fixed-term employment starting October 5, 2026
- Flexible employment level
- Working hours corresponding to approximately 50-80% over a longer period
- Good opportunities for continued employment
- Located at Jula's headquarters in Skara
- Collective agreement through Unionen
Apply today!
We use continuous selection and the positions may be filled before the final application deadline.
Final application deadline: September 6, 2026
If you have questions about the position, please contact:
Rune Brunberg Johansen
Customer Service Team Leader
076-829 82 10
[email protected]