Customer Service Representative in Financial Services!

Description:

Here you'll have the opportunity to combine service, problem-solving, and an interest in finance in a developing role. About the Company Our client is an established company in the financial sector that offers various types of credit and payment solutions to private individuals. The company operates in the Nordic region and works to create streamlined and secure solutions for its customers. Here you'll become part of a modern workplace with a strong focus on collaboration, development, and excellent service. More information about the company at a first interview. About the Role: In this role, you'll be part of an engaged customer service team where you help customers via phone, email, and administrative matters. You answer questions, guide customers to the right solutions, and work with a focus on quality, service, and customer satisfaction. The role suits you if you enjoy working with people, have a strong service orientation, and are motivated by solving problems. You'll have the opportunity to develop within the financial sector while becoming part of a workplace where collaboration, responsibility, and continuous development are prioritized. We Offer You: • Coaching and supportive leadership • Engaged teams with strong team spirit • An accessible operational manager from Workz in close collaboration with team leaders on site! • Training through Workz Academy and customer service certification • Collective agreement and secure employment terms • Wellness allowance • Top-class coffee from Nespresso! Who Are You? We're looking for someone who is solution-oriented, structured, and quick to learn new ways of working. You have a strong work ethic, are accustomed to taking responsibility, and can switch between different tasks in an independent and stable manner. You are attentive, professional in customer interactions, and have a clear focus on service and quality. With a holistic perspective and strong commitment, you contribute to the team's common goals – always with the customer at the center. We'd like to see that you have: Previous experience working with customer service or other service-oriented work. A complete high school diploma or equivalent. Speak and write fluently in Swedish or English. A passed credit check (UC), as the role involves handling financial information. Practical Information: Start: Mid-August (more information at interview) Scope: Full-time temporary assignment until 12/31 2026. Salary: According to collective agreement Location: Central Stockholm Working Hours: Office hours If you have any questions, please contact the recruitment team at [email protected] Application: We don't focus on CVs; instead, we focus on the competencies that are important for the role. After you submit your application, you'll receive a short matching test via email. It takes a maximum of 12 minutes to complete and is an important step to move forward to the next stage of the process. We look forward to hearing from you!Here you'll have the opportunity to combine service, problem-solving, and an interest in finance in a developing role. About the Company Our client is an established company in the financial sector that offers various types of credit and payment solutions to private individuals. The company operates in the Nordic region and works to create streamlined and secure solutions for its customers. Here you'll become part of a modern workplace with a strong focus on collaboration, development, and excellent service. More information about the company at a first interview. About the Role: In this…

Overview

Type

job

Status

active

Visibility

public

City

Stockholm

Address

111 22

GPS

59.335806223935, 18.044241091084copyopen in

Email

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Views

1

Published

17. 7. 2026

Edited

5. 8. 2026

Location

Specifications